Specialty Pharmacy Tech: Patient Care & Claims Expert

Hennepin Healthcare; Minneapolis (MN); On-site; USD 19,000 - 30,000; Part time

Job summary

Hennepin Healthcare in Minneapolis is seeking a Pharmacy Technician under pharmacist supervision. You will perform technical and clerical duties, including drug preparation, patient interaction, insurance processing, and data entry in the EMR, while upholding safety and accuracy in a busy specialty pharmacy.

The position requires a Minnesota Pharmacy Technician registration or intern license, with PTCB/ExCPT certification within a year.

Qualifications

• High School Diploma or GED.
• Current Pharmacy Technician Registration with MN State Board.
• PTCB or ExCPT certification within 1 year of hire, paid by employee.

Responsibilities

• Answer phones for the pharmacy department and direct calls to appropriate personnel.
• Maintain knowledge of Hospital Credit and Collection Policy and related policies.
• Prepackage, prepare, label, and hand out prescriptions after pharmacist check.
• Maintain cash registers, credit card machines, and cash transaction reporting.
• Prepare daily deposits for cashier’s office.
• Bill and credit patient medications.
• Stock inventory in Pharmacy.
• Routinely check and remove outdated medications.
• Deliver medications to patient care and ancillary areas and pick up new orders as scheduled.
• File prescriptions and reports.
• Keep the pharmacy clean and organized.
• Enter outpatient prescriptions.
• Obtain and record patient drug histories.
• Triages orders, prioritizes, processes, notifies pharmacist as appropriate.
• Calculate doses using weight.
• Identify products based on prescription order.
• Triages insurance rejections and initiates prior authorization claims as needed.
• Use pharmaceutical terms and symbols.
• Maintain knowledge of drug properties.
• Compounding per Minnesota Board rules.
• Handle chemotherapeutic medications safely.
• Coordinate ordering and delivery of medications and supplies.
• Complete intake for mail service and specialty pharmacy patients.
• Document in EMR and other databases.
• Perform patient tracking and claims processing for specialty meds.
• Follow up on refill requests and Medicare/transplant claims.
• Perform other duties including back up phone coverage and data reporting.

Skills

Phone etiquette

Customer service

Team player

Computer skills

Problem solving

Multi-tasking

Education

High School diploma

MN State Board Pharmacy Technician Registration

PTCB/ExCPT certification within 1 year

Tools

Pharmacy software

Job description

Hennepin Healthcare in Minneapolis is seeking a Pharmacy Technician under pharmacist supervision. You will perform technical and clerical duties, including drug preparation, patient interaction, insurance processing, and data entry in the EMR, while upholding safety and accuracy in a busy specialty pharmacy.

The position requires a Minnesota Pharmacy Technician registration or intern license, with PTCB/ExCPT certification within a year.