Specialty Pharmacy Patient Liaison — Certified Tech

Clearway Health; Brockton (MA); On-site; USD 62,000 - 72,000; Full time

Job summary

Clearway Health in Brockton, MA is seeking a Pharmacy Patient Liaison I to bridge patients and pharmacists, supporting specialty therapies with a hands-on, patient-centered approach. You will enroll patients into the specialty pharmacy program, support adherence, and collaborate with clinicians, care teams, and providers to deliver seamless transitions and measurable outcomes.

Join a recognized Great Place to Work with a mission to improve access to care and deliver exceptional patient care in a

Qualifications

• High School diploma or GED required; higher education preferred.
• Active and unrestricted Pharmacy Technician license required.
• 2+ years of direct pharmacy experience required.

Responsibilities

• Enroll patients into the Clearway Health Specialty Pharmacy program and grow patient base.
• Provide exceptional patient service and support medication adherence.
• Maintain relationships with providers and care teams to ensure continuity of sales.
• Navigate EMR and support prior authorizations.
• Train and support new hires to meet day-to-day operations.

Skills

Pharmacy experience

Customer service

English communication

Microsoft Office

Education

High School diploma or GED

Tools

EPIC

Salesforce

Liberty

Excel

Outlook

EMR systems

Job description

Clearway Health in Brockton, MA is seeking a Pharmacy Patient Liaison I to bridge patients and pharmacists, supporting specialty therapies with a hands-on, patient-centered approach. You will enroll patients into the specialty pharmacy program, support adherence, and collaborate with clinicians, care teams, and providers to deliver seamless transitions and measurable outcomes.

Join a recognized Great Place to Work with a mission to improve access to care and deliver exceptional patient care in a