Specialty Pharmacy Operations Coordinator

Alameda Health System; Oakland (CA); On-site; USD 55,000 - 74,000; Full time

Job summary

Alameda Health System in Oakland, CA seeks a Pharmacy Technician to support Adult Immunology and outpatient pharmacy operations. You will coordinate billing, delivery tracking and patient interactions to ensure timely access to high-cost medications.

This role emphasizes reimbursement workflow, prior authorization submissions, and collaboration with prescribers and pharmacists. California license and bilingual Spanish skills are valued assets.

Qualifications

• Registered Pharmacy Technician with the California State Board of Pharmacy.
• Associate's degree required; Bachelor's preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Coordinate delivery needs with the delivery vendor and track orders.
• Enroll and track new patient referrals and initiation of therapy.
• Submit and review pharmacy claims for reimbursement.
• Provide patient reimbursement support and monthly activity reporting.
• Coordinate Prior Authorization applications and Patient Assistance Programs.
• Maintain documentation in Epic Hyperspace.

Skills

Patient interactions

Communication

Prior authorization

Reimbursement coordination

Pharmacy workflow

Spanish language

Education

Associate's degree

Bachelor's degree

Tools

Epic Hyperspace

Billing systems

Job description

Alameda Health System in Oakland, CA seeks a Pharmacy Technician to support Adult Immunology and outpatient pharmacy operations. You will coordinate billing, delivery tracking and patient interactions to ensure timely access to high-cost medications.

This role emphasizes reimbursement workflow, prior authorization submissions, and collaboration with prescribers and pharmacists. California license and bilingual Spanish skills are valued assets.