SPECIALTY PHARMACY NAVIGATOR I - FULL TIME

JFK Johnson Rehabilitation Institute; Perth Amboy (NJ); On-site; USD 80,000 - 100,000; Full time

Job summary

Join the JFK Johnson Rehabilitation Institute as a Specialty Pharmacy Navigator I, a full-time role focused on supporting patients during discharge by facilitating timely access to prescribed medications. Ideal candidates will have a strong background in customer service, communication skills, and a Pharmacy Technician License. This position offers competitive pay and a dynamic work environment within a leading healthcare organization.

Benefits

Comprehensive benefits package

Health, dental, and vision insurance

Paid leave

Tuition reimbursement

Retirement benefits

Qualifications

• High School diploma or GED required.
• Excellent written and verbal communication skills are essential.
• Retail Pharmacy experience is preferred.

Responsibilities

• Assist with obtaining information for prescription processing.
• Engage with patients and ensure timely discharge with prescribed medications.
• Coordinate with healthcare teams and troubleshoot medication access issues.

Skills

Communication

Customer Service

Problem Solving

Education

High School diploma or GED

Pharmacy Technician License

Tools

Microsoft Office

Google Suite

Job description

SPECIALTY PHARMACY NAVIGATOR I - FULL TIME

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SPECIALTY PHARMACY NAVIGATOR I - FULL TIME

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Specialty Pharmacy Navigator I - Full Time

HMH SPECIALTY PHARMACY Perth Amboy, New Jersey

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• Requisition # 2024-158308
• ShiftDay
• StatusFull Time with Benefits
  
  

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The ambulatory pharmacy navigator program provides for improved service levels for HMH Discharge Patients by seeking to supply medications prescribed by the patient's physician for discharge in a timely manner so that the patient can be discharged efficiently from an acute care HMH facility and transition directly to home. The Navigator I assists with obtaining all information necessary for prescription processing, helps prioritize workflow, helps troubleshoot barriers (financial, insurance, or clinical) and facilitates delivery of completed prescriptions back to the patient prior to discharge.

The Navigator ensures OBRA compliance by ensuring an offer to counsel is made and that patient medication educational needs are met. The Navigator I functions will include all job functions of an Ambulatory Pharmacy Technician plus additional duties described below.

Responsibilities

A day in the life of a Pharmacy Navigator I at Hackensack Meridian Health includes:

• The Navigator duties includes all job functions of an Ambulatory Pharmacy Technician plus additional duties;
• Establish an initial greeting to patients admitted and explains services available via the HMH Pharmacy
• Performs prescription order entry duties as necessary
• Obtains patient authorization to process discharge prescriptions through the ambulatory pharmacy
• Engages in a collaborative process with floor nurses, discharge planners, case managers, social workers, physicians, APN's, PA's, Medical Residents, unit clerks and other teams/initiatives as required to ensure patients scheduled for discharge to home can receive the critical medications needed in a timely manner.
• Works to determine patients being scheduled for discharge and ensure HMH Pharmacies are selected by patient choice to provide services
• Determines information sources necessary to process prescriptions (e.g. insurance coverage)
• Identifies and Troubleshoots discharge patient medication access issues related to insurance, financial or insurance coverage and helps to resolve so patients can receive needed medications
• Adheres to all established HMH Pharmacy and Federal/State privacy and compliance policies to protect patient confidentiality
• Ensures prescription fulfillment by in-house pharmacy based upon priority needs to allow for timely discharge
• Coordinates and facilitates patient pickup of prescriptions and/or delivery of completed prescription orders to patient care areas
• Ensures patients receive offer for pharmacist counseling and distributes pharmacist contact information in the event patient has prescription-related questions at home
• Facilitates distribution of medication-related educational materials and coordinates counseling with staff pharmacist where needed
• Assists Ambulatory Pharmacy staff as needed
• Performs duties of Ambulatory Pharmacy Technician if required
• Ensures all guests/patients receive safe care. Maintain a safety first work ethic. Report any medication errors or medication variances as required by HMH Pharmacy Policy
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.
  
  

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.
  
  

Education, Knowledge, Skills And Abilities Preferred

• Retail Pharmacy experience.
• Strong knowledge and experience with PBM Claims and coverage.
  
  

Licenses And Certifications Required

• Pharmacy Technician License.
• PTCB or Equivalent Certification Required within 180 days of start of employment with the following exceptions:
• Hired prior to January 2024
• Actively enrolled in ACPE accredited school of pharmacy / another allied health program or hired before 1-1-24
  
  

If you feel the above description speaks directly to your strengths and capabilities, then please apply today!

Compensation

Starting at $26.71 Hourly

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

Job Duties

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
  
  

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.

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Awards We’ve Received

2023

US News & World Report 2023

• HUMC - #1 Hospital in NJ & #5 in NY Metro Area
  
  

2023

US News & World Report 2023

• Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ
  
  

2023

US News & World Report 2023

• JSUMC - #6 Hospital in NJ
  
  

2022

2023

2023 & 2022 Magnet Designations

for 9 HMH Institutions

2022

Newsweek 2022 Best Hospitals USA

• HUMC - #57
  
  

2022

Newsweek 2022 America’s Best Addiction Treatment Centers

Blake Recovery Center at Carrier Clinic - #2

2023

Diversity Inc. 2023

Top Hospital and Health Systems

2022

Becker’s Hospital Review 2022

• Top Places to Work in Healthcare
  
  

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WE KEEP GETTING BETTER

At Hackensack Meridian Health, we help our patients live better, healthier lives – and we help one another succeed. Here, competitive benefits are just the beginning. It’s also about how our team members support one another and how we show up for our community. Together, we’re ready to transform health care and advance our mission to serve as a leader of positive change.

Join us and let’s keep getting better together.

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