Specialty Pharmacy Coordinator & Prior Authorization Tech

Riverside Health; Newport News (VA); On-site; USD 33,000 - 43,000; Full time

Job summary

Riverside Health System in Newport News, VA seeks a Specialty Medication Coordinator to manage third-party billing and patient financial assistance for high-cost medications, including oncology and infectious diseases. You will handle prior authorizations, patient assistance enrollments, and ensure accurate documentation in EMR systems.

The role requires 3–4 years in pharmacy support (Pharmacy Tech/LPN/CMA) and solid knowledge of patient assistance programs, with a focus on accuracy,

Qualifications

• 3–4 years of experience as a Pharmacy Technician, LPN or CMA.
• 1 year experience obtaining and managing medication prior authorization.
• 1 year experience obtaining and managing patient assistance program applications.

Responsibilities

• Timely processing of referrals and submission of clinical documentation for prior authorization or patient assistance.
• Collaborate with departments to obtain prior authorizations, patient assistance medications or financial assistance.
• Document intake referrals and prior authorization information in EMR or patient assistance tracking software.
• Ensure HIPAA compliance and provide quality customer service while coordinating patient care.

Skills

Medical terminology

Pharmacy knowledge

Math skills

Pharmacy workflow

EHR literacy

Communication skills

Customer service

Patient assistance programs

Prior authorization

Organizational skills

Education

Pharmacy Technician Training

LPN

CMA

Job description

Riverside Health System in Newport News, VA seeks a Specialty Medication Coordinator to manage third-party billing and patient financial assistance for high-cost medications, including oncology and infectious diseases. You will handle prior authorizations, patient assistance enrollments, and ensure accurate documentation in EMR systems.

The role requires 3–4 years in pharmacy support (Pharmacy Tech/LPN/CMA) and solid knowledge of patient assistance programs, with a focus on accuracy,