Specialty Pharmacy Access & Patient Care Coordinator

Boston Medical Center; Boston (MA); On-site; USD 41,000 - 61,000; Full time

Job summary

Boston Medical Center (BMC) provides a specialty pharmacy service with an on-site team including Pharmacists, Pharmacy Technicians, Pharmacy Liaisons, and Medication Access Coordinators. The Medication Access Coordinator role blends patient service with business performance to support comprehensive medication adherence and access for chronic conditions.

The coordinator collaborates with clinics to guide patients through prescription access, adherence checks, and coordination with payers.

Qualifications

• Excellent English oral and written communication skills required.
• Ability to build relationships with patients, providers, and care teams.
• Strong attention to detail and multitasking in a fast-paced hospital setting.

Responsibilities

• Develop and grow patient relationships for specialty pharmacy services.
• Recruitment of patients into the specialty program and managing expectations.
• Coordinate with providers and payers to ensure patient access to medications and adherence.

Skills

English proficiency

Interpersonal skills

Organization/ multitasking

Customer service

Communication (verbal)

Education

HS Diploma or GED

AA or BA preferred

Job description

Boston Medical Center (BMC) provides a specialty pharmacy service with an on-site team including Pharmacists, Pharmacy Technicians, Pharmacy Liaisons, and Medication Access Coordinators. The Medication Access Coordinator role blends patient service with business performance to support comprehensive medication adherence and access for chronic conditions.

The coordinator collaborates with clinics to guide patients through prescription access, adherence checks, and coordination with payers.