Specialty Orders Merchandiser & Buyer

Whole Foods Market; Boulder (CO); On-site; USD 45,000 - 66,000; Full time

Benefits offered by this job

Whole Benefits program

Store discount

Job summary

Whole Foods Market in Colorado seeks a Specialty Team Member to order, replenish, merchandize and promote Specialty products. You will support regional programs, maintain displays and train in-store processes while ensuring high customer service quality.

The role emphasizes accurate stocking, signage, pricing, and proactive engagement with customers. Must adapt to fast-paced schedules, safety standards and team collaboration.

Qualifications

• 12+ months retail experience.
• ],
• job_responsibilities_description

Responsibilities

• Purchases and replenishes Specialty items through proper buying procedures.
• Ensures orders are timely and accurate to monitor inventory turns.
• Understands why WFM products are different from conventional stores and explains differences to customers.
• Achieves and exceeds assigned / established margin and sales targets.
• Creates effective merchandising displays.
• Requests and ensures proper signage and pricing.
• Participates in national, regional and store promotional programs.
• Samples department products to customers.
• Oversees customer special order procedure.
• Processes invoices and returns.
• Maintains organized and safe back stock area.
• Analyzes and controls product waste and spoilage.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Specialty knowledge

Customer service

Team collaboration

Merchandising

Product knowledge

Math basics

MS Word/Excel/Outlook

Ordering systems

Communication

Time management

Food safety knowledge

Sales techniques

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Ordering systems

Job description

Whole Foods Market in Colorado seeks a Specialty Team Member to order, replenish, merchandize and promote Specialty products. You will support regional programs, maintain displays and train in-store processes while ensuring high customer service quality.

The role emphasizes accurate stocking, signage, pricing, and proactive engagement with customers. Must adapt to fast-paced schedules, safety standards and team collaboration.