Specialty Operations Supervisor- Allergy & Nephrology

Duly Health and Care; Saint Petersburg (FL); On-site; USD 58,000 - 87,000; Full time

Benefits offered by this job

Tuition reimbursement

401(k) match

Paid time off (PTO)

Mental health benefit

Life and disability insurance

Parental leave

Job summary

Duly Health and Care is seeking a Nursing Supervisor to lead the nursing services at our site. The role directs plans, coordinates all nursing activities, and supervises staff to ensure quality patient care.

You will manage schedules, training, and compliance with policies while collaborating with office management. The position is full-time, with weekday day shifts and travel across multiple locations as needed.

Qualifications

• Active Medical Assistant certification required from one of the listed certifying bodies.
• CPR Certification required.
• Customer service excellence and satisfaction are essential.

Responsibilities

• Directs plans and coordinates all aspects of nursing services within the site.
• Provides supervision over assigned nursing staff for the site.

Skills

CPR Certified

Customer Focus

Interpersonal Skills

Results Orientation

Decisive

Integrity/Ethics

Diversity

Mentoring/Employee Development

Change Agent

Organization Savvy

Personal Job Competence

Education

Certified Medical Assistant (AAMA/ARMA/AMT/NCCT/NHA)

Job description

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Position Overview

Full-Time

Monday-Friday, 8 hour Day Shifts

Travel Through Downers Grove, Elmhurst, Aurora, Winfield, Orland, Joliet, Lockport, Plainfield, Glen Ellyn, Naperville, Lombard

Key Responsibilities

Directs plans and coordinates all aspects of nursing services within the site

• Provide professional clinical leadership, maintain work schedule for nursing department staff, delegate tasks, monitor overtime and adjust schedules accordingly, approve time off requests for nursing staff and adjust schedule as needed, provide orientation and training for new nursing staff members, assist in annual employee evaluations, coordinate nursing staff meetings as needed, delegate nursing task, inventory medical supplies and submit supply orders as needed, monitor budgetary constraints, maintain DMG policy and procedures, doctor/patient liaison, maintain patient confidentiality, assure OSHA/Safety compliance, meet regularly with office manager.
• Provides supervision over assigned nursing staff for the site.

Experience And Qualifications

• At least 3 years of experience in a medical setting such as a doctor’s office, hospital or long-term nursing facility.
• One year of supervisory experience preferred
• CPR Certified
• Active Medical Assistant certification through one of the following required:
• American Association of Medical Assistants (AAMA)
• American Registry of Medical Assistants (ARMA)
• American Medical Technologists (AMT)
• National Center for Competency Testing (NCCT)
• National Healthcareer Association (NHA)
• Customer Focus: Demonstrates excellence in customer service and satisfaction levels for internal and external customers. This is achieved by having knowledge of and conforming to customer requirements by identifying, understanding and meeting these requirement.
• Interpersonal Skills: Seeks to understand before being understood through effective listening and sensitivity to others needs and concerns.
• Results Orientation: Focuses self and others on achieving quality and financial outcomes in a responsive timely manner.
• Decisive: Resolute in making a decision to act based on conclusions reached based on facts. Demonstrates good judgment in making these decisions.
• Integrity/Ethics: Demonstrates personal integrity, honesty, sincerity. Trusted to do the right thing.
• Diversity: Values the worth of others and respects diverse points of view. Promotes support and team work within and across departments.
• Engenders Trust: Provides appropriate resources, direction, and accountability. Allows employees to identify and resolve work issues through empowerment.
• Mentoring/Employee Development: Develops employees in a positive manner – maintaining and building self-esteem and confidence and competence – helping employees achieve their maximum potential and contribution.
• Change Agent: Provides vision and planning to reach goals. Addresses concerns in forthright manner and welcomes innovation and new approaches to reach new heights in service and quality.
• Organization Savvy: Understands key stakeholders as demonstrated in managing, promoting, and cultivating relationships. Has keen understanding of industry and trends.
• Personal Job Competence: Performs core responsibilities of position efficiently and effectively within parameters of organization policies, procedures and external governmental agencies.

If you are committed to putting our patients first and helping shape the future of care, you belong at Duly.

The compensation for this role includes a base pay range of $58,252-87,379 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.