Specialty Operations Field Service Representative

Veolia | Water Tech; Madison (WI); On-site; USD 49,593 - 59,236; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Paid Time Off

401(k) Plan with matching

Tuition Reimbursement

Job summary

A leading environmental services company is seeking a Field Service Representative specializing in Specialty Operations. This role involves operations, maintenance, and troubleshooting of advanced water treatment systems. You will need PLC expertise, strong problem-solving skills, and at least 2 years of industrial experience. Competitive hourly pay ranging from $36 to $43, comprehensive benefits from day one, including medical, dental, and 401(k) contributions. Join us in creating sustainable solutions for water quality and resource management.

Qualifications

• High School Diploma / GED required.
• 2+ years of experience in an industrial environment.
• Valid Driver's License required.

Responsibilities

• Conduct troubleshooting on water treatment equipment.
• Perform installation and maintenance on treatment technologies.
• Provide informal training to customers on system operations.

Skills

PLC and controls expertise

Troubleshooting electrical and controls

Strong communication skills

Experience with P&IDs

Education

High School Diploma / GED

Bachelor’s or Associate’s Degree in Science/Engineering

Tools

Programmable Logic Controllers (PLC)

HMI programming

Job description

Specialty Operations Field Service Representative

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

As a Field Service Representative – Specialty Operations with a PLC specialization, you will be responsible for the operations, maintenance, and troubleshooting of complex water and wastewater treatment systems using Programmable Logic Controllers. You will provide operational and maintenance expertise on industrial water treatment systems for a variety of industries, working on technologies such as media filtration, industrial water treatment, and ultrafiltration (UF).

Key Characteristics

• PLC and controls expertise: Read, interpret, troubleshoot, and modify PLC ladder logic, electrical schematics, and Piping and Instrumentation Diagrams (P&IDs).
• Review customer plant installations and compare against VWTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.).
• Monitor equipment performance and operation.
• Conduct maintenance and calibration activities on various treatment plant instrumentation.
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site‑specific requirements.

Duties & Responsibilities

• Carry out mechanical, electrical, process and controls troubleshooting on equipment such as valves, air compressors, ejector pumps, blowers, instrumentation, and automation hardware.
• Perform installation and maintenance activities on various water treatment technologies.
• Provide customers with informal training around operation and maintenance of their system.
• Provide customers with detailed technical summaries of work performed during service visits.
• Other duties as assigned.

Required:

• High School Diploma / GED / Home School Certification or international equivalent.
• 2+ years’ experience of service/maintenance or equivalent in an industrial environment.
• Valid Driver’s License.

Preferred:

• Bachelor’s or Associate’s Degree in Science/Engineering (STEM) or technical certificate in Instrumentation.

Knowledge, Skills & Abilities

• Strong background in electrical and controls troubleshooting, with experience in reading and interpreting P&IDs and electrical schematics.
• Experience with PLC and HMI programming, troubleshooting, and modification.
• Demonstrated ability to work independently and remotely with project teams.
• Strong oral and written communication skills.
• Ability to meet all customer site requirements.

Additional Information

• Compensation – Salary range tied to market for similarly benchmarked roles. Offer based on candidate knowledge, skills, experience, and market conditions. $36–43/hr USD.
• Medical, Dental, & Vision Insurance starting Day 1.
• Life Insurance.
• Paid Time Off.
• Paid Holidays.
• Parental Leave.
• 401(k) Plan – 3% default contribution plus matching.
• Flexible Spending & Health Savings Accounts.
• AD&D Insurance.
• Disability Insurance.
• Tuition Reimbursement.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g., H‑1B visa) for this opportunity.

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia, and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.