Specialty Merchandise Associate: Fast, Friendly Service

Food Lion; Portsmouth (VA); On-site; USD 19,000 - 22,000; Full time

Job summary

Food Lion in Portsmouth, VA is seeking a team member to provide quality customer service in the Center Store department, maintain shelving and plan-o-grams, and help maximize sales while minimizing shrink.

You will follow safety policies, complete CBT and training, wear the official uniform, and work with ACIS and CAO tools to ensure accurate stock, backroom organization, and a positive shopping experience for customers.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements and physical requirements.

Responsibilities

• Maintain enthusiastic customer awareness with fast, friendly, and accurate service.
• Be courteous and helpful to other associates.
• Maintain shelf conditions and plan-o-grams, including backroom inventory.
• Ensure proper back stock, new items, and correct placement per plan-o-grams.
• Operate store tools and systems like ACIS and CAO.
• Follow company guidelines, policies, and safety procedures.
• Adhere to Food Safety and Workplace Safety guidelines.
• Report accidents and maintain compliance with regulations.
• Wear the Food Lion uniform with name badge when on duty.
• Complete CBT, training packets, and related courses.

Skills

Customer service

Interpersonal skills

Organizational skills

Communication

Problem solving

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Portsmouth, VA is seeking a team member to provide quality customer service in the Center Store department, maintain shelving and plan-o-grams, and help maximize sales while minimizing shrink.

You will follow safety policies, complete CBT and training, wear the official uniform, and work with ACIS and CAO tools to ensure accurate stock, backroom organization, and a positive shopping experience for customers.