Specialty Equipment Manager – Baltimore, MD

Alcon MX; Maryland; Hybrid; USD 85,000 - 120,000; Full time

Job summary

Alcon seeks a Specialty Equipment Manager in Baltimore, MD to drive sales of surgical ophthalmic products and specialized clinical equipment, including Voyager DSLT and Valeda. You will build relationships with physicians, technicians and staff to grow revenue and ensure customer satisfaction.

The role involves presenting equipment value, training users, and collaborating with marketing, clinical specialists, and service teams to support customers across clinics.

Qualifications

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.)
• The ability to fluently read, write, understand and communicate in English
• 2 Years of Relevant Experience

Responsibilities

• Drive face-to-face sales efforts for high-value clinical equipment in ophthalmic clinics.
• Promote the adoption of treatment packages to maximize account value and patient benefit.
• Develop clinic workflow strategies to optimize productivity with equipment.
• Identify strategic opportunities within accounts and execute tailored sales strategies to exceed revenue targets.
• Build strong relationships with clinical stakeholders to support product adoption and sustained usage.
• Deliver compelling product presentations, proposals, and hands-on demonstrations.
• Provide post-sale training and support to ensure successful implementation and long-term customer satisfaction.
• Collaborate cross-functionally with marketing, clinical specialists, and service teams.
• Maintain accurate records of sales activities, pipeline progress, and customer interactions using Salesforce.

Skills

Fluent English

2 Years of Relevant Experience

Education

Bachelor’s Degree or Equivalent

Tools

Salesforce

Job description

Specialty Equipment Manager – Baltimore, MD At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Specialty Equipment Manager supporting Alcon's Sales & Sales Support function you will be primarily responsible for promoting and selling surgical ophthalmic products and specialized clinical equipment, including Voyager™ DSLT and Valeda® Light Delivery System. This field-based role focuses on achieving sales targets, developing strategic accounts and engaging with ophthalmic clinics. The ideal candidate will build strong relationships with physicians, technicians and administrative staff to drive long term revenue growth and customer satisfaction in the Baltimore, MD area.

In this role, a typical day will include:

• Drive face-to-face sales efforts for high-value clinical equipment such as Voyager™ DSLT and Valeda® Light Delivery System in both specialty and general ophthalmic clinics.
• Promote the adoption of treatment packages associated with the equipment (e.g., Voyager™ DSLT and Valeda® Light Delivery System) to maximize account value and patient benefit.
• Develop clinic workflow strategies to optimize productivity through Valeda® patient pack and Voyager™ consumable pull-through.
• Identify strategic opportunities within accounts and execute tailored sales strategies to exceed revenue targets.
• Build strong relationships with clinical stakeholders to support product adoption and sustained usage.
• Deliver compelling product presentations, proposals, and hands-on demonstrations that highlight clinical and economic value.
• Provide post-sale training and support to ensure successful implementation and long-term customer satisfaction.
• Collaborate cross-functionally with marketing, clinical specialists, and service teams to support promotional efforts and customer success.
• Maintain accurate records of sales activities, pipeline progress, and customer interactions using Salesforce and related tools.
• Stay informed on industry trends, competitive landscape, and emerging technologies to effectively position Alcon's offerings.

WHAT YOU'LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.)
• The ability to fluently read, write, understand and communicate in English
• 2 Years of Relevant Experience

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in business, Marketing, Life Sciences, or related field
• Sales experience, preferably in ophthalmology, capital sales, and/or clinic-based environments
• Excellent communication, presentation, and negotiation skills
• Ability to build strong relationships with healthcare professionals
• Self-motivated and goal-oriented
• Willingness to travel as required within the assigned territory (up to 35%)

HOW YOU CAN THRIVE AT ALCON:

Join Alcon's mission to provide top-tier, innovative products to enhance sight, enhance lives, and grow your career. Build positive working relationships to achieve positive goals and business objectives.

Travel Requirement:

35%

ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY. Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [e-mail] and let us know the nature of your request and your contact information.

At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide.