Specialty Coordinator - Benecard PBF

Benecard Services Inc.; Florida; On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Vacation and Sick/Personal Time

Tuition Reimbursement

Professional Development Training

Employee Referral Program

Life Insurance

Disability Insurance

Flexible Spending Account

Job summary

Benecard Central Fill is a state-of-the-art mail order and specialty pharmacy focused on patient care. This role works with pharmacists and nurses to maximize efficiency of specialty consults and ensure accurate processing of orders.

Location: Mechanicsburg and Bonita Springs; Work schedule: 8:30-5:00, M-F, in office. You will support inbound lines and payments while helping patients with issues related to specialty orders.

Qualifications

• Previous healthcare and/or pharmacy technician experience preferred.
• Proficient in Word, Excel, and Access.
• Exceptional interpersonal, phone, and organizational skills.
• Detail oriented, dependable, and motivated.
• Professional written and verbal communication skills.
• Acute attention to detail.
• Strong problem-solving and analytical abilities.
• Able to communicate concisely and professionally.
• Team-oriented mindset.

Responsibilities

• Answer inbound Specialty line.
• Assist with Specialty outreach calls to members.
• Contact Specialty members with payment related issues.
• Process member payments for Specialty orders.
• Refund and adjust member’s account for Specialty orders.
• Generate patient outreach letters with Specialty related issues.
• Other tasks/duties as assigned.

Skills

Healthcare/pharmacy experience

Interpersonal skills

Detail-oriented

Written/verbal communication

Problem solving

Team player

Organizational skills

Concise professional communication

Customer service

Analytical skills

Tools

Microsoft Office Suite

Job description

Benecard Central Fill is a state-of-the art mail order and specialty pharmacy designed to provide convenient, reliable, and efficient prescription fulfillment services. With a focus on patient care and medication adherence, BCF offers a seamless experience for individuals who require regular medication, including those with chronic conditions or complex health needs.

Our proprietary system ensures accurate dispensing, timely delivery, and comprehensive medication management. We handle a wide range of prescription drugs, including specialty medications that may require special handling , storage, or administration. BCF is committed to enhancing the health and well-being for our members by providing easy access to necessary medications through our user-friendly-mail order service. BCF provides the convenience of having their prescriptions delivered directly to their homes.

Job Summary: Work with pharmacists and nurses to maximize efficiency of specialty consults.

Location: Mechanicsburg & Bonita Springs

Work Schedule: 8:30-5:00, M-F In Office

Job Duties

• Answer inbound Specialty line.
• Assist with Specialty outreach calls to members.
• Contact Specialty members with payment related issues.
• Process member payments for Specialty orders
• Refund and adjust member’s account as needed for Specialty orders.
• Generate patient outreach letters with Specialty related issues.
• Other tasks/duties as assigned.

Skills/Qualifications

• Previous healthcare and/or pharmacy technician experience preferred.
• Microsoft Office Suite (Word, Excel, Access) experience and skills
• Must have exceptional interpersonal, phone and organizational skills.
• Must be detail oriented, dependable and motivated.
• Professional written and verbal communication skills necessary
• Possess an acute attention to detail.
• Strong problem-solving ability and analytical skills.
• The ability to communicate in a concise and professional manner.
• The ability to work in a team environment.

Featured Benefits

• Vacation and Sick/Personal Time
• Medical Insurance
• Hearing Program Discount
• Short- & Long-Term Disability Insurance
• Life Insurance
• Flexible Spending Account
• 401(k)
• Employee Referral Program
• Employee Recognition
• Tuition Reimbursement
• Professional Development Training

About Benecard Services our affiliated companies

Benecard Services, LLC has been administering carve-out, fixed rate insured prescription drug benefit programs since 1990. Benecard is a full service, in-house prescription benefit administrator that includes mail and specialty drug dispensing. We are a premiere nationwide Prescription Benefit Administrator headquartered in Lawrenceville, New Jersey.

Benecard services PBF provides self-funded prescription benefit program administration with a personalized approach through focused, clinical expertise. Our business model operates on a customized claim processing system offering unlimited capability and flexibility to respond to client needs in an evolving marketplace. Advanced clinical programs and advanced technology provide the framework to maximize the use of all data elements available. This allows BeneCard PBF to filter the information, focus on clinical opportunities and facilitate interaction between the physician, the pharmacist and the patient to effectively promote complete health care. Headquartered in Bonita Springs, Florida.

For over 40 years, National Vision Administrators (NVA) has been meeting the vision benefit needs of public employer groups, Health & Welfare Funds, Associations and Coalitions. Providing millions of people throughout the United States with vision care programs that help them be smarter buyers of eye care and eyewear, NVA is particularly well suited to address today's health benefit challenges as it relates to eye care. We offer cost-effective, customized vision benefit programs that are clinically integrated. We are proud of the fact that we have retained over 99% of our clients and believe it is the greatest testimony to the high-quality benefits and service satisfaction we provide to both our clients and their members. Headquartered in Clifton, New Jersey.