Specialty Care Coord Tech

Albertsons Companies; Boise (ID); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Early wage access

Associate discounts

Health & well-being benefits

Paid time off

Training & career development

Inclusive work environment

Job summary

Albertsons Companies in Boise is seeking a Pharmacy Technician, Specialty Care to support patients starting and maintaining therapy on Specialty Pharmaceutical products. You will coordinate benefits investigations, authorizations, and the acquisition of SP medications across our pharmacies and mail order, ensuring accurate dispensing and patient care.

Collaborate with prescribing physicians, coordinate immunization services, and deliver high-quality customer service in a fast-paced, office-based

Qualifications

• High school diploma or GED required.
• Certified Pharmacy Technician certification required.
• Two years of experience as a Pharmacy Technician preferred.
• Experience with Albertsons or Safeway Pharmacies preferred.
• Experience obtaining prior authorizations from third-party payers.
• Strong problem-solving and attention to detail.

Responsibilities

• Benefits investigation – determine coverage, obtain prior authorizations, communicate with patients.
• Care coordination – buy, bill, and administer SP products in company pharmacies and mail order.
• Therapy support – track patients on SP products, manage refill reminders, questionnaires and just-in-time ordering.

Skills

Customer service

Attention to detail

Problem solving

Planning and organizing

Microsoft Office

Education

High school diploma or GED

Certified Pharmacy Technician

Tools

PDX

EPS

Enterprise

Job description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

What You Will Be Doing

Our Riverview Office has an opening as Pharmacy Technician, Specialty Care. Our Specialty Care Technicians coordinate the care for patients that are starting and maintaining therapy on Specialty Pharmaceutical (SP) products. Agents perform benefits investigations with third party payers and coordinate authorization for payment with the prescribing physician. Agents direct the purchasing and filling of SP products with Albertsons Safeway pharmacies and coordinate the administration of the product, connecting the patient and the pharmacy staff. The position will be based out of our Boise Corporate office.

Main Responsibilities

• Benefits investigation -- determining coverage, facilitating prior authorization and communicating coverage to the patient.
• Care Coordination -- facilitating the buy, bill and administration of SP products within the company pharmacies and company mail order.
• Therapy Support (Specialty)- Tracking patients on SP products conducting refill reminders, therapy questionnaires and coordinating just in time ordering and pick-up in the company pharmacies and the company mail order.
• Therapy Support (Pharmacy Care) -- Contacting patients and organizations to assure patients are completely protected with up-to-date immunization and marketing immunization services to organizations.

We Are Looking For Candidates Who Possess The Following

• High school diploma or GED.
• Certified Pharmacy Technician.

We believe the successful candidate has these qualifications and experience:

• Two years' experience as a Pharmacy Technician
• Preferred experience with Albertsons or Safeway Pharmacies
• Experience in acquiring prior authorization from third party payers.
• Problem solving abilities and attention to details.
• Administration skills, such as planning and organizing, resource management and the ability to set priorities and coordinate work activities.
• Customer relations skills including meeting customer needs and establishing a service environment. This involves the ability to identify requirements of internal and external customers, focus on achieving optimal results, and develop solutions that positively affect customer satisfaction.
• Good computer skills including Microsoft Office
• Preferred experience with PDX, EPS and Enterprise

Physical Environment

• Most work is performed in a temperature-controlled office environment
• Incumbent may sit for long periods of time at desk or computer terminal
• Incumbent may use calculators, keyboards, telephone and other office equipment in the course of a normal workday.
• Stooping, bending, twisting, and reaching may be required in completion of job duties

We Also Provide a Variety Of Benefits Including

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video:

ACI Values

A copy of the full job description can be made available to you.