Specialty Beauty Advisor - Lancome

Ulta Beauty; Oxford (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading beauty retailer as a Specialty Beauty Advisor for Lancôme. Engage customers, provide exceptional service, and maximize sales while representing the Lancôme brand. This role requires a passion for beauty and excellent guest service skills.

Qualifications

• Cosmetics artistry experience preferred.
• Strong competency in sales and service.

Responsibilities

• Maximize sales in Lancôme brand through guest engagement.
• Perform makeup applications and product demonstrations.
• Maintain store standards and cleanliness.

Skills

Sales

Customer Relationships

Communication

Education

High school diploma

Cosmetology license

Job description

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Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Specialty Beauty Advisor - Lancôme (SBA - Lancôme) is responsible for maximizing sales in the Lancôme brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products, and culture of Ulta Beauty and the Lancôme brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Principal Duties & Responsibilities

• Meet or exceed Lancôme brand sales and clientele goals and contribute to store goals related to retail, service sales, guest loyalty, omni-channel, and retail shrink as set by Ulta Beauty.
• Ensure each guest receives exceptional service by greeting and engaging every guest, personalizing service, offering samples, and recommending products/services.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Stay current on prestige training to drive category performance.
• Book appointments and support in-store events to deliver an excellent guest experience and meet sales goals.
• Build and maintain strong customer relationships, actively contact a growing customer list, and inform guests about promotions, events, and services.
• Stay informed on industry trends, products, and services, and communicate their benefits to guests.
• Maintain regular attendance.

People

• Contribute to an inclusive, collaborative environment supporting teammates and guests.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain relationships with Lancôme brand partners through training and events.
• Collaborate with store team to grow the business.
• Participate in ongoing training for professional development and sales performance.

Process

• Adhere to Ulta Beauty’s policies, procedures, and standards.
• Follow dress code, including wearing brand assets.
• Maintain store standards, including cleanliness and organization of the Lancôme area and other store areas.
• Participate in merchandise resets, inventory, and shipment processing.
• Follow loss prevention practices and provide excellent guest service.
• Perform other operational tasks as assigned.

Job Qualifications

Education

• High school diploma preferred.
• Cosmetology or demonstrator license as required by state law.

Experience

• Cosmetics artistry experience preferred.

Skills

• Strong competency in sales, products, and service.
• Ability to build and maintain customer relationships.
• Ability to work independently and as part of a team.
• Proactive in handling guest concerns and multitasking in a fast-paced environment.
• Excellent verbal communication and interpersonal skills.

Special Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays.
• Attend brand-sponsored trainings.

Working Conditions

• Frequent mobility, standing, bending, and reaching.
• Ability to lift/move up to 10 lbs.
• Continuous object manipulation during shift.

Ulta Beauty is committed to an inclusive workplace and is an Equal Opportunity Employer. We encourage applicants from diverse backgrounds to apply.