Specialty Beauty Advisor - Clinique

ULTA Beauty; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

ULTA Beauty seeks a Specialty Beauty Advisor for Clinique to enhance guest experiences through exceptional service and product knowledge. The role involves maximizing sales, engaging customers, and maintaining store standards in a dynamic retail environment. Candidates should be passionate about beauty and possess strong sales and communication skills.

Qualifications

• High school diploma preferred; cosmetology license required if mandated by state law.
• Cosmetics artistry experience preferred.
• Strong sales, product knowledge, and customer relationship skills.

Responsibilities

• Maximize sales of Clinique brand by engaging guests and assisting in product selection.
• Provide exceptional service and perform makeup applications and skincare analysis.
• Maintain store standards and support in-store events.

Skills

Sales competency

Product knowledge

Customer relationship building

Communication skills

Multitasking

Education

High school diploma

Cosmetology or demonstrator license

Job description

OVERVIEW

Experience a place of energy, passion, and excitement where the joy of discovery and artistry create exhilarating shopping experiences for beauty enthusiasts. At Ulta Beauty, we are transforming the world one shade, one lash, one cut at a time because beauty is powerful.

If you seek a greater purpose—a place of vision, mission, and values where voices are heard, contributions are valued and recognized, and growth opportunities abound—consider Ulta Beauty. The possibilities here are truly beautiful.

GENERAL SUMMARY & SCOPE

The Specialty Beauty Advisor – Clinique (SBA – Clinique) is responsible for maximizing sales of the Clinique brand (including cosmetics, skincare, and fragrance) by engaging guests to identify their needs, assisting in product selection and purchase, and maintaining store standards such as cleanliness and replenishment. They represent the image, products, and culture of Ulta Beauty and Clinique, supporting the Experience Manager through performance, people, and process focus. This role requires a passion for beauty, excellent guest service, and the ability to learn and communicate product knowledge effectively.

PRINCIPAL DUTIES & RESPONSIBILITIES

The SBA - Clinique demonstrates Ulta Beauty’s mission, vision, and values through the following duties and responsibilities, as well as other assigned projects:

Performance

• Meet or exceed Clinique sales and clientele goals, contributing to store goals related to retail and service sales, guest loyalty, omni-channel, and shrink reduction.
• Provide exceptional service by greeting and engaging guests, personalizing service, offering samples, and recommending products or services.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support in-store events to enhance guest experience and meet sales targets.
• Build and maintain strong customer relationships through active contact and follow-up.
• Inform guests of current promotions, events, and services.
• Stay informed about new and existing products and trends to better serve guests.
• Maintain regular attendance and punctuality.

People

• Support an inclusive environment for teammates and guests.
• Promote the guest loyalty program, including credit and app benefits.
• Maintain relationships with Clinique brand partners through training and events.
• Collaborate with store team members to grow the business.
• Participate in ongoing training for professional development and sales performance.

Process

• Adhere to Ulta Beauty’s policies, procedures, and standards.
• Follow the dress code, including wearing brand assets as directed.
• Keep work areas replenished, signed, and organized; maintain hygiene standards for testers.
• Ensure store standards for merchandise, testers, cleanliness, and operational procedures.
• Participate in merchandise resets, planograms, displays, inventory, and shipment processing.
• Follow loss prevention practices and provide excellent guest service.
• Perform other operational tasks as assigned.

JOB QUALIFICATIONS

Education

• High school diploma preferred.
• Cosmetology or demonstrator license required if mandated by state law.

Experience

• Cosmetics artistry experience preferred.

Skills

• Strong competency in sales, product knowledge, and service.
• Ability to build and maintain customer relationships.
• Ability to work independently and as part of a team.
• Proactive handling of guest concerns and multitasking in a fast-paced environment.
• Excellent verbal communication and interpersonal skills.

SPECIAL POSITION REQUIREMENTS

• Flexible schedule including days, evenings, weekends, and holidays.
• Attend brand-sponsored training sessions.

WORKING CONDITIONS

• Frequent mobility, standing, bending, reaching, and twisting.
• Ability to lift/move up to 10 lbs.
• Continuous coordination and object manipulation during shift.

Ulta Beauty is committed to an inclusive workplace and will provide reasonable accommodations for qualified individuals with disabilities to perform essential job functions.