Esthetician / Cosmetologist

Waxing The City; Stillwater (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the beauty sector is seeking passionate estheticians and cosmetologists to join their team. This role offers a unique opportunity to provide top-notch client services, including waxing and skin treatments, in a supportive and upbeat environment. With a focus on professional growth, employees will receive extensive training and development, ensuring they excel in their roles. The company fosters a culture of teamwork and creativity, making it an ideal place for those looking to thrive in the beauty industry. If you are self-motivated and dedicated to exceptional customer service, this is the perfect opportunity for you.

Benefits

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Paid, best in class training

Client attraction/retention support

Career advancement opportunities

Qualifications

• Must hold a current state license as an Esthetician or Cosmetologist.
• Strong communication and time management skills are essential.

Responsibilities

• Provide exceptional client services including waxing and specialty skin treatments.
• Educate clients on pre/post care for optimal results.
• Maintain a clean and professional environment.

Skills

Time Management Skills

Communication skills

Exceptional Customer Service

Self-Motivated

Flexible and adaptable

Education

Current state license (Esthetician, Cosmetologist)

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Do you love instant gratification? A transformation? Helping clients look and feel great? Do you thrive in an upbeat, fast-paced, and positive environment? Waxing the City is for you! We wax but also offer additional aesthetic services and skin specialty treatments! We build relationships with our clients and are a one-stop shop for skin and beauty. We are professional, caring, non-judgmental, and fun!

We hire the best estheticians/cosmetologists and train them to be even better. We teach our signature technique and skin mapping using our exclusive hard and soft wax. We even created our very own title of "Cerologist", combining “cera” (Latin for wax) with “ologist” (to highlight their level of education and expertise).

Perks/Benefits

• Paid, best in class training
• Flexible but set schedules
• 2 pairs of scrubs
• Client attraction/retention support
• All service supplies stocked and provided for use
• Free waxing services, discounted specialty services, and retail product discount of 40%
• Career advancement opportunities
• Work/life balance
• Pay for performance compensation (hourly base, tiered service commission, product commission, and tips)

Core Responsibilities

1. Provide industry best client services (including waxing, tinting, brow lamination, lash lift, and specialty skin treatments)
2. Educate clients on pre/post care to achieve and maintain best results
3. Client correspondence within the Studio via all modes of communication (phone, text)
4. Customer service standards for all internal and external customers. Goal is to exceed customer expectations from initial inquiry to ongoing customer relationship management.
5. Maintain a clean, safe, and professional environment.

Other Responsibilities

1. Handling of client memberships and packages
2. Continued education through our Waxing the City Dashboard Learning Portal
3. Creating on-brand, impactful content for Studio social media use
4. Assist with retail product and merchandising
5. Participate in community outreach efforts
6. Other duties as assigned in the spirit of teamwork

Expectations

• Be professional
• Embrace “learning environment” and "growth mindset" initiatives.
• Responsible for the efficient and accurate running of their books.
• Achieve all benchmark standards including service times, Key Performance Indicators (revenue, rebook, average ticket, etc.)
• Support and protect our culture

Requirements

• Current state license (Esthetician, Cosmetologist)
• A passion for the beauty industry
• Time Management Skills
• Communication skills
• Flexible and adaptable
• Embraces being a part of a team
• Exceptional Customer Service
• Self-Motivated

About us
We are locally owned, operated, and involved in the business. Leadership is well-connected in the community and strongly believes in giving back. Similar to Waxing the City's founders' vision - Our franchise was born on a dream of loving the workplace, empowering employees, embracing creativity and flexibility, while providing sustainable, well-paying jobs in the beauty industry! Waxing the City has brand recognition, a great reputation, a diverse service menu, and loyalty programs that keep clients interested and engaged.