Specialty Account Coordinator (Full Time)

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Springfield (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Retirement plans (matched)

Additional employee benefits

Job summary

Mercy is seeking a Specialty Account Coordinator to manage patient accounts, verify insurance benefits, handle denials, and pursue collections. The role also involves guiding patients to assist programs like drug copay cards and billing those funds to the programs.

Strong knowledge of ophthalmology coding and billing is preferred. Located at the Mercy Surgery Center in Springfield, MO, this full-time position emphasizes accuracy, communication with physicians, staff, patients, and insurers, and

Qualifications

• Minimum 3 years related experience required.

Responsibilities

• Coordinate patient accounts including insurance/benefit verification, denials management, and collections.
• Assist patients in enrolling in assistance programs (drug copay cards) and bill the programs for funds.
• Monitor services rendered and stay current on claims procedures and insurance company regulations.

Skills

Interpersonal skills

Organizational skills

Analytical skills

Work under pressure

Communication

Team collaboration with physicians & A

Education

Some college hours in Business/Finance/Accounting

Job description

Find your calling at Mercy!
The Specialty Account Coordinator is responsible multiple facets of patient account coordination including insurance/benefit verification, denials management, and collections. The Specialty Account Coordinator is also responsible for knowing what assistance programs, such as drug copay cards, that patients may qualify for, assisting patients in enrolling in those programs, monitoring services rendered, and billing the assistance programs for the applicable funds. This position requires a thorough understanding of claims programs for the applicable funds. This position requires a thorough understanding of claims procedures and insurance company regulations, as well as ophthalmology coding and billing. It requires monitoring of insurance company regulations for changes in pre-certification, documentation, or claims submission requirements. It also requires accuracy, attention to detail and the ability to communicate well with physicians, staff, patients, and insurance companies. The Specialty Account Coordinator also serves as a resource for other staff and patients, and always performs duties in a manner consistent with Mercy Service Standards. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Located at the Mercy SURGERY CENTER

SPRINGFIELD, MO

Minimum Requirements

Job Description
Find your calling at Mercy!
The Specialty Account Coordinator is responsible multiple facets of patient account coordination including insurance/benefit verification, denials management, and collections. The Specialty Account Coordinator is also responsible for knowing what assistance programs, such as drug copay cards, that patients may qualify for, assisting patients in enrolling in those programs, monitoring services rendered, and billing the assistance programs for the applicable funds. This position requires a thorough understanding of claims programs for the applicable funds. This position requires a thorough understanding of claims procedures and insurance company regulations, as well as ophthalmology coding and billing. It requires monitoring of insurance company regulations for changes in pre-certification, documentation, or claims submission requirements. It also requires accuracy, attention to detail and the ability to communicate well with physicians, staff, patients, and insurance companies. The Specialty Account Coordinator also serves as a resource for other staff and patients, and always performs duties in a manner consistent with Mercy Service Standards. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details
Located at the Mercy SURGERY CENTER
SPRINGFIELD, MO
FULL TIME
Minimum Requirements
Education: Some college hours in Business, Finance and/or Accounting related courses preferred.
Experience: A minimum of 3 years related experience required.Other Skills & Knowledge

• Interpersonal, organizational, and analytical skills required.
• Must possess ability to work in stressful situations, meet deadlines, and perform daily responsibilities with consistent accuracy.
• Ability to use logic, good judgment and be able to rapidly identify and initiate corrective actions when problems arise.
• Must be able to communicate effectively providing good written and oral direction to co-workers.
• Must be able to deal effectively with VBO management and co-workers in demanding situations.

Why Mercy?From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.