Specialized Operations Associate

SAKS & CO; Beverly Hills (FL); Presencial; USD 27.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Vision insurance

Dental insurance

401(k) retirement plan

Employee discount

Descripción de la vacante

Exemplar Luxury Group is seeking an Specialized Operations Associate for Saks Fifth Avenue in Beverly Hills. You will support daily jewelry operations, office functions, and customer service in a luxury retail setting.

The role requires multitasking, attention to detail, and strong communication skills to process orders, manage inventory, and assist management on the selling floor.

Formación

• Experience handling daily office operations and reconciliations.
• Ability to operate in a fast-paced retail environment.
• Strong communication skills, both verbal and written.
• Ability to maintain confidentiality and handle sensitive information.

Responsabilidades

• Oversee daily General Office operations and administrative tasks.
• Open the store: secure safe, control cash, run reports.
• Manage cash deposits, reconciliations, and petty cash.
• Resolve internal and external customer issues andbilling research.
• Manage jewelry operations and proper booking per standards.
• Process re-tickets, RTVs, transfers, ASN shipments and price changes.
• Maintain repair log and coordinate vendor repairs.
• Assist on selling floor as needed.
• Process fulfillment orders and ad hoc duties.

Conocimientos

Strong computer skills

Multi-tasking

Team oriented

Attention to detail

Verbal and written communication

Confidentiality

Herramientas

Google Workspace

MS Office

Descripción del empleo

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description:

YOU WILL BE:

Under the leadership of the Assistant General Manager, Operations, the Specialized Operations Associate is responsible for the daily operations of the General Office and operational functions of the Jewelry Department.

WHAT YOU WILL DO:

• General Office
• Opening the store: safe, controller, registers and distributing reports
• Maintaining daily functions, including but not limited to; morning cash entry, processing bank deposits, reconciling chargebacks, and counting register and petty cash
• Resolving customer issues, both internal and external, i.e. researching/payment of bills, tracking/processing customer packages
• Jewelry Operations
• Follows Jewelry Standards and Shipping Guidelines
• Receive, verify, and properly book all jewelry in accordance with Company standards
• Effectively processes re-tickets, RTV's, Transfers, ASN Shipments and price changes
• Retrieve and process all merchandise to be returned/transferred to the vendor in accordance with Company standards
• Ensure case counts are completed, all merchandise is entered into the case count system after receipt, and all discrepancies are reconciled
• Maintain a repair log, track all repairs sent to the vendor or local shop, and submit repair invoices
• Receive and verify all merchandise for trunk shows, assist in show set-up/take down and recap results
• Prepare and submit all special order requests and Statements of Sale when requested
• Communicate with Corporate Merchants, Account Payable, Inventory Control and vendors as needed
• Common Internal Audit readiness and adherence to Internal Audit standards, including but not limited to monitoring vault/safe contents to remain up-to-date (audit ready)
• Assist managers and associates on the selling floor as necessary

Process Fulfillment orders

Ad hoc responsibilities as needed

WHAT YOU WILL BRING:

• Ability to lift cartons up to 15 lbs, climb ladders, and handle racks and carts of merchandise.
• Must have strong computer skills, i.e. Google, MS Office, and adapt to changing technology
• Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision
• Ability to work a flexible schedule as per business needs & adheres to Dependability standards
• Demonstrates attention to detail and keeps personal work space organized
• Ability to apply store policies & procedures to help in decision-making
• Verbal and written communication skills; handles telephone and face to face interactions effectively and professionally
• Maintains confidentiality when handling issues
• Other store initiatives as assigned by management

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Salary Range $19.61 - $24.51*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.