Specialized Billing Administrator

US11345-AIRGAS Airgas USA, LLC; Glenpool (OK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Tuition assistance

Paid holidays

Vacation and sick time

Job summary

Airgas USA, LLC is hiring a Specialized Billing Administrator in Tulsa, OK. You will handle billing outside normal retail, including cylinder lease programs and invoicing, working with the Supervisors and branches to ensure accurate, timely billing.

Responsibilities include renewals, specialized orders, data analysis, and daily audits to maintain data integrity and high customer satisfaction.

Qualifications

• High school diploma required.
• Customer service experience preferred in an office setting.
• Strong Excel/Google Sheets skills including pivot tables and data links.
• Ability to research and analyze data to identify trends.
• Occasional extended hours and light travel may be required.
• Knowledge of ERP systems, preferably SAP.

Responsibilities

• Process renewals, specialized orders and verify billing.
• Respond to requests for updates, issue resolution, and recommendations.
• Analyze data and customer requirements to update the operating system.
• Perform daily audits to ensure customer satisfaction and data integrity.
• Drive safety, quality and efficiency initiatives.

Skills

Customer service

Excel/Sheets

Pivot tables

Macros

Data analysis

Extended hours

Education

High school diploma

Some college accounting/business

Tools

SAP ERP

Job description

R10098746 Specialized Billing Administrator (Open)

Location: Tulsa, OK - W. 7th St. - Management - Central BSC

How will you CONTRIBUTE and GROW?

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

The Specialized Billing Administrator is responsible for the customer billing that falls outside the scope of normal retail operations. This area of business includes, but is not limited to the management of the Cylinder Lease Program, Progressive Pay Invoicing, and may be asked to assist with Digitally Integrated/Special Handled accounts. Working closely and collaboratively with the Specialized Billing Supervisor as well as the end user Customer, Branch personnel and Leadership this position achieves a high level of customer service, accuracy in billing, timeliness in maintenance, and process improvements.

In particular, you will:

• Drive continued improvement in safety, quality and efficiency initiatives.
• Process renewals, specialized orders and verify billing.
• Respond to various forms of communication pertaining to requests for updates, working through an issue, resolving a dispute, or making recommendations.
• Analyze data, the customer requirements and requests and takes appropriate measures to update the operating system.
• Perform daily audits to ensure customer satisfaction and data integrity

Are you a MATCH?

Required Qualifications

• High school diploma required.
• Customer service experience, preferably in an office setting (in lieu of college coursework).
• Strong proficiency in Microsoft Office and Google Suite, specifically in Excel/Google Sheets to include pivot tables, macros, and data links.
• Capable of researching and analyzing data with the ability to identify reasons for trends and anomalies.
• Able to work extended hours as needed to meet required deadlines.
• Limited, periodic travel may be required.

Preferred Qualifications

• Some college-level coursework in accounting or business is desired.
• Knowledge of ERP systems, preferably SAP.
• Familiar with continuous improvement principles and tools.

Benefits

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment.
• Benefits We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
• Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.
• Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Equal Employment Opportunity Information

We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail]

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.