Inside Sales Representative/ VMI Technician

Airgas; Kent, Northern (WA, KY); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Parental leave

Job summary

Airgas is hiring an Inside Sales Representative with VMI capabilities for our Kent, WA location. This role collaborates with customers and branch teams to deliver industrial, medical, and specialty gases, as well as related tools and supplies.

You will process orders, manage VMI programs, and support inventory and deliveries to customer sites. The ideal candidate has 2–5 years in related roles, familiarity with SAP, a valid driver’s license, and strong communication skills.

Qualifications

• High school diploma or equivalent with five years related experience or training.
• 2–5 years in industrial retail, inside sales, customer service, or inventory control.
• Valid driver's license; must be 21+ to operate company vehicles.

Responsibilities

• Assist customers via phone, email, and in person to process orders and provide information.
• Process orders in SAP, including cash and charge transactions, and assist with reconciliations.
• Support branch growth through outreach and relationship building with customers.

Skills

Customer service

Inside sales

Driving license

SAP familiarity

Forklift operation

Communication skills

Education

High school diploma or equivalent

Tools

SAP

Google Platform

Job description

R10098153 Inside Sales Representative/ VMI Technician (Open)

Location: Kent, WA - Retail shop

How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity. Airgas is Hiring for an Inside Sales Representative with VMI Tech in Kent, WA! We are looking for you!

$25.85 - $30.29 hr Monthly auto allowance Travel within assigned Territory and minimal overnight stays Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance. Support for Parents: We offer a 14-week paid child birth benefit to support growing families. Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time. Early Access: Your benefits start after just 30 days of employment

Partners with customers to supply industrial, medical and specialty gases, welding equipment, power and hand tools, paint and other essential supplies. Collaborates with customers to recommend tools, hardware, materials, and effective approaches to achieve their project goals. Works together with the branch team to support customer deliveries using company vehicles by performing the following.

• Dedicated to maintaining company policies including safety practices and the active use of personal protective equipment.
• Provides excellent customer service to internal and external community members.
• Ensures all required paperwork is accurately completed, including coding, costing, and pricing.
• Partners with customers on tools, hardware, and materials, recommending effective methods to achieve their project goals.
• Processes orders in the SAP system including cash and charge orders. May assist with reconciliation of cash and bank deposits.
• Communicates warmly by phone, e‑mail, and in person with customers, sales staff, store managers, and team members, sharing helpful information on cost, ordering, and delivery times.
• Collaborates on outreach strategies to build customer relationships and support branch growth.
• May coordinate a transfer of merchandise requested by customers to and from other locations.
• Answers customer questions concerning locations, prices, and practical applications of merchandise.
• Processes total price and tax on merchandise purchased by customers using computer, calculator, or traditional methods to prepare an invoice.
• Accepts payment and makes change for customer purchases. Wraps or bags merchandise for customers and assists in loading and unloading cylinders outside the storeroom.
• Arranges with customers for the delivery of cylinder and/or hard goods requested.
• Maintains a neat, clean, and professional personal appearance by following the region's dress code policy.
• May coordinate with the purchasing team to proactively address any product shortages or outages.
• Maintains a positive work atmosphere by acting and communicating in a manner that builds meaningful relationships with internal and external customers.
• Dedicated to following administrative and accounting‑related guidelines.
• Stocks showroom shelves with merchandise, maintains welcoming showroom displays, and keeps warehouses stocked, clean, and organized.
• Conducts and coordinates area customer VMI programs, including supportive delivery of product, restocking, and re‑supply as necessary.
• Monitors customer usage and suggests adjustments to product levels to ensure maximum efficiency and product turn. Monitors inventory levels at customer sites.
• Maintains the VMI System by cleaning, organizing, and re‑labeling bins. Organizes product additions and deletions.
• Supports first level troubleshooting and basic maintenance of VMI equipment.
• Safely guides company vehicles and equipment in compliance with State and Federal DOT and Airgas safety policies and procedures to assist with hotshot deliveries in the branch as needed. A driver file is required to be set up and maintained.
• Uploads, delivers, and downloads safely to customers hardgoods items and cylinders containing compressed gases. Returns empty cylinders to plant for refilling.
• Maintains load manifests and all other vehicle documents, ensuring they are properly completed and balanced with truck counts and shipping documents before and after deliveries.
• Performs pre‑and post‑trip vehicle inspections, documenting deficiencies and ensuring all safety items are in good working order.
• Maintains a neat, clean, and professional personal appearance, and maintains vehicle appearance in a professional manner.
• Airgas associates are expected to act with care, adapt to our environment and engage to trust and grow - core tenets within the Be, Act, Engage framework of employee performance.
• All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.

Are you a MATCH?

Required Qualifications

• High school diploma or equivalent, alongside five years of related experience and/or training, or an equivalent combination of education and experience.
• Ideally, two to five years of experience in industrial retail, inside sales, customer service, or inventory control roles within similar industries.
• Strong driving skills and a valid driver's license from your state of residence. Candidates must be 21 years of age or older to meet vehicle operation guidelines.

Preferred Qualifications

• Familiarity with SAP or similar software systems. Intermediate computer skills, including the Google Platform, are highly welcomed.
• Knowledge and experience with arc and gas welding (at least one year preferred).
• Strong self‑management skills with a focus on collaborative goals, maintaining accuracy, and meeting shared milestones.
• Ability to communicate thoughtfully and clearly by phone, email, or in person with customers, sales colleagues, Branch Managers, and team members.
• Enjoys connecting and building positive relationships with people from diverse personalities and backgrounds.
• Ability to process cash transactions accurately and reliably.
• Proficiency in operating a forklift (or willingness to complete company‑provided forklift training and certification).
• Ability to read and understand safety data sheets to ensure a safe environment for all.
• Commitment to working within and supporting a drug‑free workplace environment.

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short‑term and long‑term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre‑tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full‑time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children. Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail].

California Privacy Notice

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.