Specialist, Volunteer Services

Innovative Blood Resources; Lincoln (NE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

Paid Time Off

Sick Time

Retirement Plan

Job summary

Nebraska Community Blood Bank (NCBB) is seeking a Volunteer Engagement Coordinator to develop and maintain relationships with volunteers and organizations that support our mission. You will manage all aspects of volunteer engagement and collaborate with Donor Engagement and Marketing teams.

Responsibilities include recruiting, onboarding, training, scheduling, resolving conflicts, mentoring volunteers, and tracking engagement data using our volunteer software.

Qualifications

• 3 years cultivating business relationships and working with volunteers.
• Non-profit experience preferred.
• Valid Driver's License required.

Responsibilities

• Develop recruitment programs to ensure volunteer availability.
• Manage and build volunteer engagement to increase workforce.
• Onboard, train, assign and schedule volunteers.
• Address day-to-day volunteer concerns and resolve conflicts as needed.
• Coach and mentor volunteers to improve performance.
• Track data relating to volunteer engagement using volunteer software.
• Build relationships with volunteers and donors to reinforce appreciation for their time and effort.
• Cultivate partnerships with corporate, community, and educational entities to increase awareness and participation.

Skills

Relationship building

Volunteer engagement

Communication

Conflict resolution

Education

High School diploma

Bachelor's degree in Business Administration

Volunteer Leadership Certification

Tools

Volunteer management software

Job description

Responsibilities

SUMMARY:

This position is responsible for developing and maintaining effective relationships with individuals and organizations to support the mission of the Blood Center. This includes managing all aspects of volunteer engagement and working with Donor Engagement and Marketing.

DETAILS:

• Manage and build volunteer engagement to increase the organizational volunteer workforce capacity and the involvement of volunteers.
• Develop appropriate and effective recruitment programs to ensure volunteer availability
• Support the volunteer lifecycle to select volunteers; onboard, train assign and schedule direct work.
• Address day-to-day volunteer or individual concerns and resolve conflicts as needed. May need to work with leadership to resolve complex conflicts.
• Effectively communicates and builds positive relationships with volunteers.
• Works with employees to coach and mentor volunteers.
• Compile and track accurate data relating to volunteer engagement using a volunteer software database.
• Effectively communicate and build positive relationships with all volunteers and blood donors to reinforce a culture of appreciation for their time and effort in the support of our mission.
• Network and cultivate working partnerships with corporate, community, and educational entities to engage individuals and organizations to increase awareness and participation in support of the organization’s mission.

BENEFITS:Full Benefits Including: Medical, Dental, Vision, Paid Time Off, Sick Time, and Retirement Plan

Qualifications

Required Experience:

• High School diploma or equivalent
• 3 years of experience in cultivating business relationships and working with volunteers
• Previous experience in a non-profit organization preferred.
• Valid Drivers License

Preferred Experience:

• Bachelor's degree in Business Administration discipline, Healthcare or related field.
• Experience with direct oversight of volunteers
• Volunteer Leadership/Volunteer Management Certification preferred.

Overview

Founded in 1968, Nebraska Community Blood Bank (NCBB) has served Nebraska and western Iowa for more than 50 years, delivering more than 60,000 lifesaving blood products annually to 25+ hospitals, EMS and healthcare partners. NCBB is part ofNew York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’sLindsley F. Kimball Research Instituteis a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NCBB serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visitncbb.org. Connect with us onFacebook,X,Instagram, andLinkedIn.

NYBCe is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disabled status, or genetic information.