Specialist, Total Rewards

ASM; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

ASM in Phoenix, Arizona, is seeking a detail-oriented professional to support payroll, benefits, and employee administration. The ideal candidate will improve data accuracy, document processes, and assist with vendor implementation.

This role requires strong problem-solving skills, the ability to manage data across systems, and proficiency in Excel. Experience with payroll and benefits administration is necessary, along with excellent communication skills.

Qualifications

• Experience supporting payroll, benefits, HR operations, or related employee administration is necessary.
• Strong organizational skills and attention to detail are required.
• Proficiency in Excel and ability to manage sensitive information are essential.

Responsibilities

• Support payroll and benefits administration activities with a focus on process consistency.
• Perform data cleanup and validation across multiple systems.
• Document processes and create standard operating procedures.

Skills

Detail-oriented

Problem-solving

Data validation

Excel proficiency

Clear communication

Tools

HRIS

Payroll systems

Benefits administration systems

Job description

We are looking for a detail-oriented and highly organized professional to support payroll, benefits, domestic mobility, insider tracking, and share plan administration. This role is responsible for improving data accuracy across multiple systems, documenting and standardizing processes, supporting a vendor implementation, and helping ensure smooth day-to-day administration of key employee programs.

This is a hands‑on role for someone who is comfortable working across systems, identifying problems, cleaning up data, and building more consistent and reliable processes. The ideal candidate is strong in operations, enjoys solving problems, and can balance ongoing administration with project‑based work.

Payroll and Benefits Administration

• Support payroll and benefits administration activities with a strong focus on process consistency and documentation
• Partner with internal teams to identify and resolve issues that may impact payroll or benefit administration
• Assist with employee data audits and validation across various systems such as the NQDC and share plan
• Help reduce downstream errors by identifying the root cause of data issues and resolving inconsistencies

Data Cleanup and Validation

• Perform significant data cleanup and validation across multiple systems
• Review employee data for completeness, accuracy, and alignment between systems
• Identify discrepancies, investigate causes, and coordinate corrections with the appropriate teams or vendors
• Establish and maintain data validation practices to improve ongoing quality and reduce manual rework

Process Documentation and Standardization

• Document current processes for payroll, benefits, domestic mobility, and related administration
• Create standard operating procedures, job aids, and process maps
• Recommend and implement more consistent, efficient, and scalable ways of working
• Support efforts to standardize processes and improve internal controls

Domestic Mobility and Policy Benchmarking

• Support domestic relocation and mobility administration
• Benchmark domestic relocation policies and practices against the market
• Review domestic mobility practices for alignment with global mobility policies and internal philosophy
• Help identify opportunities to improve consistency, employee experience, and administrative efficiency

Vendor Implementation

• Support the implementation of a new vendor for HSA, FSA, and LSA programs
• Assist with planning, testing, data review, file validation, and transition activities
• Partner with internal stakeholders and external vendors to support a smooth implementation
• Help document new processes and support readiness for ongoing administration after go-live

Share Plan and Insider Administration Support

• Assist with administration of the employee share plan and insider tracking
• Support employee transactions, record accuracy, reporting, and coordination with internal and external partners
• Help ensure timely and accurate processing and documentation related to share plan activity

Qualifications

Required

• Experience supporting payroll, benefits, HR operations, or related employee administration
• Strong attention to detail and ability to manage sensitive and confidential information
• Experience working with data across multiple systems and identifying inconsistencies
• Ability to perform data audits, validation, cleanup, and issue resolution
• Experience documenting processes and creating clear standard procedures
• Strong organizational skills with the ability to manage multiple priorities at the same time
• Strong problem‑solving skills and ability to work through operational issues with a practical approach
• Strong Excel skills and comfort working with reports, files, and reconciliations
• Clear written and verbal communication skills

Preferred

• Experience working with HRIS, payroll, and benefit administration systems
• Experience in process improvement, standardization, or operational project support

Ideal Candidate

• Notices when data does not match and wants to fix the source of the issue
• Enjoys creating order, structure, and consistency
• Can move comfortably between daily administration and project work
• Communicates clearly and follows through
• Works well across HR, payroll, vendors, and other partners
• Brings a service mindset while also improving how work gets done

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.