Specialist Systems Engineer

Waystar; Louisville (KY); On-site; USD 70,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Specialist Systems Engineer, where you will play a crucial role in designing and implementing cutting-edge network technologies. This position offers the opportunity to work in a dynamic SaaS datacenter environment, collaborating with a dedicated team to enhance infrastructure and ensure seamless integration of new systems. With a strong focus on security and efficiency, you will lead projects that directly impact the healthcare payment landscape. If you are passionate about technology and eager to contribute to meaningful solutions that improve patient care, this role is perfect for you.

Benefits

Competitive total rewards

Customizable benefits package

Generous paid time off

Paid parental leave

Education assistance opportunities

Free mental health programs

401(K) program with company match

Pet insurance

Employee resource groups

Qualifications

• 6+ years’ experience supporting networks and servers in a datacenter environment.
• Ability to support a VMware vSphere environment and troubleshoot technical issues.

Responsibilities

• Work with Systems Engineering Manager on new projects and technology solutions.
• Create documentation for deployment and maintenance of new technologies.

Skills

Windows Server administration

Troubleshooting technical problems

Network monitoring

TCP/IP networking

Firewall concepts

VMware vSphere

Communication skills

Project management

Technical leadership

Education

Bachelor’s degree in related field

Tools

OpManager

Arista switching

Fortinet products

NAC

Job description

ABOUT THIS POSITION

We are looking for an outstanding, brilliant, and driven Specialist Systems Engineer to join our team. This position will work with new and emerging network technologies encompassing hardware and software. The selected candidate will be responsible for working with the Corporate Systems Engineering Manager to design, develop, configure, and document existing, as well as new, technologies and environments to be utilized throughout the Systems Engineering environments. This will include hardware, operating systems, network & network switches, routing, firewalls, system hardening, server platforms, and emerging technologies.

WHAT YOU'LL DO

• Works in a cutting edge and continually changing SaaS datacenter environment
• Works with the Systems Engineering Manager on new projects that arise from business needs
• Creates documentation that will be utilized in the deployment and maintenance of new technologies and systems throughout the company’s infrastructure
• Analyzes systems requirements and ensures that the systems will offer security, and will be effectively integrated with the current applications
• Develops and maintains an open and fluid communication relationship with the Systems Engineering Manager
• Works with the Systems Engineering Manager to determine the production environment requirements and needs, with acceptable deployment timelines and roadmaps
• Works with other teams to ensure successful transitions and the knowledge transfer of new technologies
• Evaluates and communicates to the Systems Engineering Manager, areas that require new or improved technology solutions
• Brings to the attention of the respective parties, any problems that negatively impact the company’s infrastructure
• Develops and maintains a positive relationship with other direct team members and the team members of other departments
• Performs other duties and projects as assigned by Management, within the area of responsibility for this position
• Performs Technical Lead responsibilities

WHAT YOU'LL NEED

• 6+ years’ experience supporting networks and servers in a datacenter environment
• Experience with Windows Server administration and support
• Demonstrated ability to troubleshoot technical problems with little oversight
• Understands the concepts around virtual and physical server environments
• Can work independently on projects
• Ownership of individual project priorities, deadlines, and deliverables
• Ability to support a VMware vSphere environment
• Good understanding of firewall concepts, and thorough understanding of their implementation
• Network monitoring experience, using OpManager or similar tools
• Working knowledge of network switches, routers, VPN tunnels and aggregators
• Basic knowledge of SAN and fiber channel fabric
• Can design solutions with the overall product direction in mind
• Able to plan and initiate a multi-sprint project
• Clear communicator across departments
• Demonstrated skills in working tactfully with people to resolve technical problems
• Strong knowledge of TCP/IP networking
• Proficient with Arista switching and wireless technologies
• Experience with Fortinet products (fortigates, fortianalyzer, etc.)
• Proficient with NAC
• Bachelor’s degree in related field or equivalent work experience

Preferred Skills:

• Administration of SAN and fiber channel fabric
• Experience performing wireless surveys
• Windows Active Directory administration experience
• Advanced knowledge of TCP/IP networking
• Proficient with Palo Alto

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Category: Technology/Engineering

Job Type: Full time

Req ID: R2568