Specialist, Support Centers

PDS Health; Irving (TX); On-site; USD 59,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K

Paid time off

Job summary

PDS Health in Irving, TX seeks a Specialist, Support Centers to coordinate pre-planning and events across National Support Centers, and assist with regional events as needed.

The role requires a Bachelor’s degree or 5+ years of experience in event coordination, 2+ years in conference/event planning, and a valid driver’s license. Proficiency with Microsoft Office and project management is preferred; strong communication and multitasking skills are essential.

Qualifications

• Bachelor’s degree or 5+ years of experience in event coordination and planning.
• 2+ years’ related experience with conference and/or event planning.
• Valid Class C Driver’s License.
• Flexibility to work early mornings, evenings and weekends as necessary.

Responsibilities

• Facilitate maintenance requests for Support Centers coordinating with the Maintenance Department and/or vendors to resolve facility related repairs.
• Establish and maintain strong relationships with internal and external customers ensuring the highest level of customer service.
• Maintain a thorough working knowledge of adherence to all organizational policies, regulations and procedures.
• Keep immediate supervisor well-informed of facility maintenance activities, actions taken, results, problems identified and potential issues.
• Perform routine office/miscellaneous tasks as requested to maintain a professional and safe working environment.
• Serve as a backup to other facilities team members.
• Plan, coordinate resources including materials, people, and food & beverage to support events.
• Provide a project schedule to identify when each task will be performed.
• Provide crisis management and resolve incidents and problems.
• Manage and place catering and supply orders for events.
• Manage the setup of the pantry for events and maintain cleanliness.
• Facilitate, organize, and lead portions of events to ensure smooth flow.
• Primary contact for the management of the PDS University calendar.
• Manage event logistics including vendor relations and on-site resources.
• Resolve issues throughout each event cycle.
• Ensure standard operating procedures are updated and communicated.
• Enforce security protocol – badges visible at all times.
• Gather data; prepare reports and presentations.
• Maintain strong internal and external communications with stakeholders.
• Other duties as assigned.

Skills

Event coordination

Communication

Multi-tasking

Attention to detail

Problem solving

Teamwork

Education

Bachelor’s degree

5+ years event coordination experience

Tools

Microsoft Office

Job description

Description

Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience.

Overview

As support to the primary point of contact for the designated National Support Centers events and facilities, the Specialist, Support Centers will be responsible for working with departments on the pre- planning and coordination of the support center activities and events. The Specialist, Support Centers may also be asked to assist, on an ad-hoc basis, with collaborating on and organizing regional events.

Responsiblities

• Facilitate maintenance requests for Support Centers coordinating with the Maintenance Departmentand/or vendors to resolve facility related repairs.
• Establish and maintain strong relationships with internal and external customers ensuring the highest level of customer service.
• Maintain a thorough working knowledge of adherence to all organizational policies, regulations and procedures.
• Keep immediate supervisor well-informed of facility maintenance activities, actions taken, results, problems identified and potential issues. Proactively recommend corrective solutions.
• Perform routine office/miscellaneous tasks as requested in order to maintain a professional and safe working environment for employees.
• Serve as a backup to other facilities team members (i.e. - Facilities Managers, Facilities Coordinators and Receptionists).
• Plan, coordinate resources including materials, people, and food & beverage to support the events conducted at Support Centers and offsite as requested.
• Provide a project schedule to identify when each task will be performed.
• Provide crisis management, resolve incidents, issues and problems both independently and in collaboration with internal personnel.
• Manage and place catering and supply orders for Support Center events that are held in the pantry area.
• Manage the set-up of the pantry for events as well as maintain the cleanliness and organization of pantry and surrounding areas.
• Facilitate, organize, and lead the portion of each event that relates to this role to ensure flow of event is maintained in a timely manner and resolve any issues that may arise.
• Primary contact for the management of the PDS University calendar.
• Manage Support Center events to include event list management, creating event spreadsheets and materials, maintaining vendor relations and on site event logistics.
• Resolve any issues and solve problems throughout each event cycle.
• Ensure key standard operating procedures are updated and communicated to the Facilities Manager.
• Enforce security protocol – verify all employees and visitors have badges that are visible at all times in the building.
• Gather data; prepare reports and presentations as needed.
• Maintain strong internal and external communications with all event/project stakeholders.
• Other duties as assigned by the management.

Required

• Bachelor’s degree from an accredited university; in lieu of degree minimum 5+ years of experience in event coordination and planning.
• 2+ years’ related experience with conference and/or event planning.
• Valid Class C Driver’s License.
• Flexibility to work early mornings, evenings and weekends as necessary.

Preferred

• Proficiency with using Microsoft Office
• Prior experience in project management a plus.
• Knowledge of various digital communication tools in a multi-faceted media environment.

Knowledge/Skills/Abilities

• Ability to multi-task effectively without compromising the quality of the work.
• Excellent interpersonal, oral and written communication skills.
• Detail oriented, organized, process focused, problem solver, proactive, ambitious, customer service focused.
• Ability to draw conclusions and make independent decisions with limited information.
• Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other members of the business community.
• Self-motivated, reliable individual capable of working independently as well as part of a team.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Tuition Reimbursement
• 401K
• Paid time to volunteer in your local community

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Salary Information

$59,000.00-$75,000.00 / Annually