Receptionist, Support

PDS Health; Henderson (NV); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401K

Tuition Reimbursement

Volunteer time off

Job summary

PDS Health in Henderson, NV is seeking a friendly receptionist to professionally manage the front desk, answer calls, greet visitors, and support office operations. This role emphasizes courteous communication and efficient handling of messages and mail.

You will use Word and Excel, maintain confidentiality, and assist with clerical tasks as needed. The position requires a High School diploma and 2–4 years related experience. Competitive hourly pay and benefits are offered.

Qualifications

• High School diploma and basic computer skills required.
• 2–4 years of related receptionist experience preferred.
• Experience with Word, Excel and MS Office helpful.

Responsibilities

• Promptly and professionally greets visitors and handles 100% of calls and messages.
• Directs or relays messages and maintains accurate records for follow-up.
• Maintains a neat reception area and professional appearance.
• Assists with clerical tasks including typing, filing, proofreading and data entry.
• Maintains confidentiality of patient, staff and organizational information.

Skills

Customer service

Telephone handling

Data entry

MS Office

Confidentiality

Professional appearance

Education

High School Diploma

Tools

Word

Excel

MS Office

Job description

Description

Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience.

Overview

This position is responsible for the professional and efficient managing of visitors, consumers, telephone calls and messages, as well as a variety of clerical duties that support the receptionist desk and the operation and presentation of a professional office.

Responsibilities

• Promptly, accurately, professionally and courteously receives 100% of all telephone calls and visitors.
• Promptly, accurately, professionally and courteously assesses 100% of received calls/inquiries and directs and/or records and relays messages.
• Maintains a professional personal appearance in accordance with company dress code as outlined in Page 2, Employee Conduct.
• Adept at using all features of the telephone system and voice mail.
• Acts as a backup to the mail clerk. Prepares outgoing mail for pick up by courier service, including certified/overnight/return receipt mail. Collect, sort, distribute, and prepare mail, messages, and courier deliveries and pick up. Signs for deliveries when necessary and notifies recipients.
• Orders general supplies for the support center and ensures that items are adequately stocked as needed.
• Maintains a thorough working knowledge of and adheres to organizational policies, regulations and procedures.
• Keeps immediate supervisor well-informed of activities, results of efforts and problems identified/potential problems; recommends corrective actions to immediate supervisor.
• Respects confidentiality in discussing patients, vendors, staff, and organizational matters.
• Maintains confidentiality of organization and personnel related information.
• Performs routine office tasks necessary for the operation and presentation of a professional office as observed by the supervisor.
• As needed, assists with clerical tasks to include typing, filing, proofreading, and data entry.
• Always conducts oneself appropriately and professionally.
• Maintains coffee stations and cafe supplies.
• Maintains a clean and neat appearance of the reception area and lobby.
• Reports to work regularly and on time.
• Assists in other duties as needed and directed.
• Promotes and supports the core values of PDS.

Required

• High School Education; basic computer skills.
• 2-4 years of related experience.

Preferred

• Experience in receptionist duties; experience with Word, Excel, MS Office, scanning software.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Tuition Reimbursement
• 401K
• Paid time to volunteer in your local community

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Salary Information

$15.80-$20.60 / Hourly