Specialist, Supply Chain

Adelphi Group; Rogers (AR); On-site; USD 56,000 - 68,000; Full time

Job summary

Flywheel is seeking a Supply Chain Specialist to optimize eCommerce logistics and drive efficient order-to-cash processes for leading brands. You will analyze client data, educate teams, and manage deduction clearance projects to reduce costs and improve performance.

Ideal candidates will have strong program management, attention to detail, and a consultative mindset, with experience in cross-functional collaboration across sales, operations, and customer service.

Qualifications

• Extensive knowledge of eCommerce logistics and order-to-cash processes.
• Experience with chargebacks, deductions, and price claims.
• Strong data analysis to translate client data into insights.
• Consultative mindset to educate clients and drive solutions.
• Program management experience coordinating multiple client projects.

Responsibilities

• Order to Cash Consultation: analyze steps for efficiency and accuracy
• Internal Training: train retail managers and specialists on supply chain solutions
• Deduction Clearance Project Management: guide team through disputes and recoveries
• Fee Reduction: identify root causes and build prevention plans
• Client Education: host and participate in learning sessions with cross-functional teams across leading brands

Skills

Ecommerce logistics

Data analysis

Program management

Public speaking

Attention to detail

Time management

Consultative mindset

Cross-functional collaboration

Tools

Amazon Vendor Central

Amazon Seller Central

Walmart Deductions/Chargebacks

Job description

Agency:

Omnicom Commerce

Job Function:

Data and Analytics

Job Subfunction:

Data Engineering

Job Description:

Supply Chain Specialist

About Flywheel

Flywheel’s suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity

We’re looking for a Supply Chain Specialist to join our team and become an integral part of our Managed Services function. This role is focused around helping the world’s largest CPG manufacturers drive more efficient eCommerce logistics. You’ll work closely with a variety of Flywheel clients to build strategies that reduce cost, improve processes and minimize risk. This is a great opportunity for an individual with experience in eCommerce logistics, a consultative mindset, and a passion for efficiency.

What You Will Do:

• Order to Cash Consultation: Walking through each step of a client’s Supply Chain and evaluating each step for efficiency and accuracy

• Internal Training: Training retail managers and specialists on solutions to the Supply Chain challenges that their clients are facing

• Deduction Clearance Project Management: Guiding a team through the process of disputing and recovering errant chargebacks, shortage invoices, and price claims

• Fee Reduction: Identifying root cause of incurred costs and building plans to avoid

• Client Education: Hosting and participating in collaborative learning sessions with cross functions teams (sales, operations, customer service) across industry-leading brands

Who You Are:

• Knowledge of eCommerce logistical processes, preferably Amazon

• High attention to detail and desire for perfection

• Time management skills that include prioritisation of a variety of client projects

• Ability to analyse client data and translate into actionable insight

• Consultative mindset that focuses on helping others learn, problem solve, and succeed

• Program management experience overseeing ongoing projects and managing the time of others

• Confidence in public speaking to present to various senior level roles within Flywheel’s client organisations

• Intellectual curiosity and the desire to learn about new processes as they are introduced

• Preferred Qualifications:

• Amazon Vendor Central

• Amazon Seller Central Supply Chain

• Walmart Supply Chain Deductions/Chargebacks

$62,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

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For US Job Seekers:

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