Specialist, Strategy Management Operations (Global Knowledge Management & Digital Collaboration)

BioSpace; North Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

AbbVie in the United States seeks a Specialist, Strategy Management Operations to support the Global Knowledge Management & Digital Collaboration (GKMDC) team. You will leverage digital tools, automation, and AI-enabled tech to transform how Clinical Sciences collaborates and executes work.

This role focuses on scalable, user-centered digital solutions, partnering with stakeholders across Clinical Sciences and the enterprise to translate needs into capabilities and accelerate technology adoption.

Qualifications

• Experience in knowledge management, digital collaboration, operations, IT, or digital transformation.
• Strong written and verbal communication with attention to detail.
• Proficiency with Microsoft 365 tools and SharePoint governance.

Responsibilities

• Design, implement, and govern knowledge management and collaboration solutions.
• Maintain SharePoint sites and digital workspaces for programs and initiatives.
• Ensure portals and channels are current and aligned to standards.
• Coordinate activities and stakeholder engagement for successful delivery.

Skills

Knowledge management

Digital collaboration

Microsoft 365

SharePoint

Communication

Education

Bachelor's degree

Tools

SharePoint

Microsoft 365

Job description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Job Description

The Specialist, Strategy Management Operations is a key contributor on the Global Knowledge Management & Digital Collaboration (GKMDC) team, supporting Clinical Sciences by leveraging digital tools, automation, and emerging technologiesincluding AIto transform ways of working.

This role focuses on enabling modern, scalable, and usercentered digital solutions that improve how teams collaborate, manage knowledge, and execute work. This role partners closely with stakeholders across Clinical Sciences and the enterprise to translate business needs into effective digital capabilities, accelerate adoption of new technologies, and ensure knowledge and best practices are shared broadly.

The position plays an active role in executing GKMDCs strategy by contributing to initiatives across knowledge management, digital collaboration, AIenabled tools, automation, and continuous improvement, while remaining informed on emerging technology trends and applying them thoughtfully to real business challenges.

Key Responsibilities

Digital Transformation, AI & Technology Enablement

• Support the adoption and effective use of AIenabled tools and advanced digital technologies (examples: automation platforms and collaboration solutions) to improve efficiency, decisionmaking, and user experience across Clinical Sciences.
• Partner with stakeholders to identify opportunities where digital tools, automation, or AI can streamline processes, reduce manual effort, and enhance knowledge sharing.
• Stay current on emerging technologies, platform enhancements, and digital trends, proactively identifying opportunities to pilot or apply new capabilities within GKMDCsupported solutions.

Knowledge Management & Digital Collaboration

• Design, implement, and govern knowledge management and digital collaboration solutions that enable teams to find, share, and reuse information effectively.
• Develop, maintain, and govern SharePoint sites, digital workspaces, and collaboration hubs that support projects, programs, communities of practice, and enterprise initiatives.
• Ensure key portals, channels, and sites remain current, relevant, and aligned to AbbVie brand and GKMDC standards, preventing content stagnation and improving discoverability.
• Coordinate and support project activities, communications, and stakeholder engagement to ensure successful delivery and adoption.

Enterprise Partnership & Knowledge Sharing

• Partner with teams across Clinical Sciences and the enterprise to deliver scalable digital solutions and promote consistent ways of working.
• Actively share knowledge, best practices, and lessons learned across teams and forums, helping drive reuse and enterpriselevel impact.
• Serve as a connector across initiatives, helping teams learn from one another and apply proven approaches more broadly.

Business Consulting & Change Enablement

• Act as an internal consultant, translating business needs into practical digital solutions and advising teams on effective use of collaboration and productivity tools.
• Coach and guide teams on platform best practices, governance expectations, and recommended ways of working, reinforcing consistent and meaningful tool usage.

Ways of Working & Continuous Improvement

• Identify opportunities to improve processes, workflows, and digital experiences through continuous improvement and technologyenabled solutions.
• Operate effectively in a dynamic, fastevolving environment, adapting priorities as business and technology landscapes change.
• Promote inclusive collaboration and diversity of thought across initiatives.

Qualifications

• Relevant experience in knowledge management, digital collaboration, operations, IT, business process improvement, or digital transformation.
• Strong written and verbal communication skills with attention to detail.
• Advanced proficiency with Microsoft 365 tools (Excel, Word, PowerPoint, Outlook, OneDrive, Teams).
• Experience with SharePoint, including site design, content management, and governance.
• Demonstrated ability to learn and apply new technologies in a continuously evolving environment.
• Preferred
• Bachelors degree.
• Experience supporting crossfunctional or enterprisewide initiatives in a matrixed organization.
• Familiarity with AIenabled tools, automation platforms, or workflow technologies.

Additional Information

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at thetimeofthis posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographiclocation,andwemay ultimately pay more or less than the posted range. This range may bemodified in thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible toparticipate in our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.Theamountandavailabilityof anybonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremains in the Company'ssoleandabsolutediscretion unless and until paid andmay bemodified at the Companys sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html