Specialist, Strategy Management Operations (Global Knowledge Management & Digital Collaboration)
AbbVie
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Benefits offered by this job
Job summary
AbbVie is seeking a Specialist, Strategy Management Operations to join the Global Knowledge Management & Digital Collaboration (GKMDC) team. You will leverage digital tools, automation, and emerging technologies—including AI—to transform how Clinical Sciences collaborates and executes work.
In this role, you will design and govern digital solutions, manage SharePoint sites, and partner with enterprise teams to drive adoption, standardization, and continuous improvement across AbbVie’s knowledge
Qualifications
- Relevant experience in knowledge management, digital collaboration, operations, IT, business process improvement, or digital transformation.
- Strong written and verbal communication skills with attention to detail.
- Advanced proficiency with Microsoft 365 tools (Excel, Word, PowerPoint, Outlook, OneDrive, Teams).
- Experience with SharePoint, including site design, content management, and governance.
- Demonstrated ability to learn and apply new technologies in a continuously evolving environment.
- Bachelor’s degree.
- Experience supporting cross-functional or enterprise-wide initiatives in a matrixed organization.
- Familiarity with AI-enabled tools, automation platforms, or workflow technologies.
Responsibilities
- Digital Transformation, AI & Technology Enablement: Support adoption of AI-enabled tools and digital technologies to improve efficiency and user experience.
- Knowledge Management & Digital Collaboration: Design, implement, govern knowledge management and collaboration solutions; maintain SharePoint sites and digital workspaces.
- Enterprise Partnership & Knowledge Sharing: Deliver scalable digital solutions and promote consistent ways of working across Clinical Sciences and the enterprise.
- Business Consulting & Change Enablement: Translate business needs into practical digital solutions and advise teams on tool usage.
- Ways of Working & Continuous Improvement: Identify opportunities to improve processes and digital experiences; adapt in a dynamic environment.
Skills
Education
Tools
Job description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
The Specialist, Strategy Management Operations is a key contributor on the Global Knowledge Management & Digital Collaboration (GKMDC) team, supporting Clinical Sciences by leveraging digital tools, automation, and emerging technologies—including AI—to transform ways of working.
This role focuses on enabling modern, scalable, and user‑centered digital solutions that improve how teams collaborate, manage knowledge, and execute work. This role partners closely with stakeholders across Clinical Sciences and the enterprise to translate business needs into effective digital capabilities, accelerate adoption of new technologies, and ensure knowledge and best practices are shared broadly.
The position plays an active role in executing GKMDC’s strategy by contributing to initiatives across knowledge management, digital collaboration, AI‑enabled tools, automation, and continuous improvement, while remaining informed on emerging technology trends and applying them thoughtfully to real business challenges.
- Support the adoption and effective use of AI‑enabled tools and advanced digital technologies (examples: automation platforms and collaboration solutions) to improve efficiency, decision‑making, and user experience across Clinical Sciences.
- Partner with stakeholders to identify opportunities where digital tools, automation, or AI can streamline processes, reduce manual effort, and enhance knowledge sharing.
- Stay current on emerging technologies, platform enhancements, and digital trends, proactively identifying opportunities to pilot or apply new capabilities within GKMDC‑supported solutions.
- Design, implement, and govern knowledge management and digital collaboration solutions that enable teams to find, share, and reuse information effectively.
- Develop, maintain, and govern SharePoint sites, digital workspaces, and collaboration hubs that support projects, programs, communities of practice, and enterprise initiatives.
- Ensure key portals, channels, and sites remain current, relevant, and aligned to AbbVie brand and GKMDC standards, preventing content stagnation and improving discoverability.
- Coordinate and support project activities, communications, and stakeholder engagement to ensure successful delivery and adoption.
- Partner with teams across Clinical Sciences and the enterprise to deliver scalable digital solutions and promote consistent ways of working.
- Actively share knowledge, best practices, and lessons learned across teams and forums, helping drive reuse and enterprise‑level impact.
- Serve as a connector across initiatives, helping teams learn from one another and apply proven approaches more broadly.
- Act as an internal consultant, translating business needs into practical digital solutions and advising teams on effective use of collaboration and productivity tools.
- Coach and guide teams on platform best practices, governance expectations, and recommended ways of working, reinforcing consistent and meaningful tool usage.
- Identify opportunities to improve processes, workflows, and digital experiences through continuous improvement and technology‑enabled solutions.
- Operate effectively in a dynamic, fast‑evolving environment, adapting priorities as business and technology landscapes change.
- Promote inclusive collaboration and diversity of thought across initiatives.
- Relevant experience in knowledge management, digital collaboration, operations, IT, business process improvement, or digital transformation.
- Strong written and verbal communication skills with attention to detail.
- Advanced proficiency with Microsoft 365 tools (Excel, Word, PowerPoint, Outlook, OneDrive, Teams).
- Experience with SharePoint, including site design, content management, and governance.
- Demonstrated ability to learn and apply new technologies in a continuously evolving environment.
- Preferred
- Bachelor’s degree.
- Experience supporting cross‑functional or enterprise‑wide initiatives in a matrixed organization.
- Familiarity with AI‑enabled tools, automation platforms, or workflow technologies.
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
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