Specialist, Software Developer

SureGuard; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

SureGuard is seeking a Technology Application Sales Software Developer to implement use cases in support of sales teams. The successful candidate will possess a strong background in the OSS domain and related programming languages, effectively translating client needs into technical solutions.

Benefits

401(K) with company matching

Employee Stock Purchase Program

Comprehensive medical, dental, and vision plans

Paid vacation time and sick leave

Employee Assistance Program

Qualifications

• 5+ years as a Software Developer in the telco OSS/BSS areas.
• Experience in backend programming and configuration, especially in telecommunications.
• Knowledge of software development life cycle and telecom network design.

Responsibilities

• Configure and develop customizations for Blue Planet products.
• Create demo materials and conduct client interactions for Proof of Concepts.
• Facilitate knowledge transfer to pre-sales teams.

Skills

Java/J2EE

Python

Neo4j

ElasticSearch

Kafka integration

Algorithms and data structures

Job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

The Technology Application Sales (TAS) Software Developer position has responsibility for implementing use cases and proof of concepts in support of the go to market and technical sales teams. Working closely with Solution Architects (SA), Technical Sales Leads (TSL) and Global Sales & Partner (GS&P) leads the candidate will translate pre-sales requests into technical supporting material; product demonstrations, solutions, and enablement scripts for colleagues to apply. The successful candidate is a strong team member who communicates clearly and knows how to drive requirements to technical implementation and application support, with a passion for the delivering successful outcomes and desire to provide Blue Planet teams with top quality configured products and solutions.

The ideal candidate will have technical knowledge of the OSS domain with specific focus on one of the Blue Planet portfolio products, a thorough understanding of a broad range of telecommunications technologies, as well as good understanding of software development and system integration patterns.

The applicant needs to have experience in software configuration, deployment and testing according to product and solution patterns.

They will have experience working with architects and designers collaboratively to understand requirements around OSS software configuration and possess the ability to translate those requirements into software solutions across the Blue Planet Portfolio or similar applications.

Successful candidates can expect to participate in the following day to day activities and duties:

• Configuration and development of customizations as applicable to Blue Planet products.
• Creates demo and PoC supporting material; demo scripts, recordings and clickable demos to describe the product and use case implementation and benefits
• Interact with the client’s IT, Network Operations, Planning and Engineering teams in the process of delivering Proof of Concepts to account opportunity audiences to understand target business and system processes and to define outcomes using BP products
• Work closely with Blue Planet pre-sales and Go-To-Market teams to ensure alignment between sales messaging and solution being developed throughout the demo/PoC creation process
• Work independently and in a hands-on manner
• Facilitate and/or participate in knowledge transfer and enablement of the pre-sales teams to ensure TAS end users are well-informed and engaged and projects are delivered to (internal and external) customer satisfaction.
• Facilitate and participate in workshops and design session both internally and externally to drive towards an optimal solution for a desired requirement while maintain pragmatism and meeting sales objectives.

Key skills:

• Minimum of 5 years in the role of hands-on Software Developer in the telco OSS and/or BSS areas with experience in a selection of the following:
  • Backend programming/markup languages: Java/J2EE, Python
  • Backend development frameworks/libraries: maven, Spring Data/Security/MVC
  • Backend testing frameworks/libraries: junit
  • DB: Neo4j (graph DB), Oracle DB, PostgreSQL+TimescaleDB
  • Others technologies: ElasticSearch, drools, Kafka integration, ReST (on Spring MVC), SSO (LDAP, Reverse Proxy, OAuth2)
  • Programming theory: algorithms and data structures, relational and graph database concepts, etc
• Understanding of Telecom Network design and software that supports providers
• Understanding of the Telco OSS ecosystem and ideally knowledge of one or more of the Blue Planet Portfolio products and their role in operators ecosystems.
• Configuration processes from a functional and technical perspective.
• Domain knowledge in multiple telecom technologies (DWDM, Ethernet, IP, etc)
• Demonstrated expert knowledge of the software development life cycle and practices
• 5+ years’ experience in the OSS domain
• Domestic and international travel is required.

#LI-SG1

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is anEqual Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.