Specialist Sales Front Desk (Japanese Speaking)

Marriott's Ko Olina Beach Club; Kapolei (HI); On-site; USD 66,000 - 68,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K opportunities

Travel discounts

Credit Union Membership

Tuition Reimbursement

Counseling & Family Support

Growth and Development

Job summary

Marriott Vacations Worldwide at Ko Olina Beach Club is seeking a Specialist Sales Front Desk to greet guests, provide information on scheduled presentations, and enhance their vacation memories. You will support premium gifts, brand impact, and smooth guest flow while maintaining high service standards.

The role requires sales or customer service experience, flexibility for weekends/holidays, and adherence to safety and screening policies.

Qualifications

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule to include weekends and holidays.
• Position may require background and drug screening, in accordance with state and local requirements.

Responsibilities

• Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
• Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Promotes awareness of brand image internally and externally.
• Creates, logs, and expedites premiums (gifts) for site marketing programs.
• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Skills

Sales experience

Customer service experience

Job description

Hourly Rate: $32.34SCHEDULE: Full-time | 5 days per week | Desk hours range from 7:00 am – 8:00pm (Specific shifts will be scheduled based on operational requirements) | Must be flexible to work weekends and holidays *Subject to business needsAre you looking for a place where meaningful moments are made together?We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Specialist Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.Where great benefits lead to a life fulfilled.Medical/Dental/Vision/401K opportunitiesTravel discountsCredit Union MembershipTuition ReimbursementProfessional Counseling & Family SupportGrowth and Development OpportunitiesAs a Specialist Sales Front Desk, a typical day will include:Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.Provides the highest level of service to exceed budgeted sales presentations and volume production goals.Promotes awareness of brand image internally and externally.Creates, logs, and expedites premiums (gifts) for site marketing programs.Guest Experience and Company StandardsWelcome and greet guests; anticipate and address their needs.Interact with colleagues and guests professionally and promptly.Contribute to team goals.Always follow company policies and safety procedures.To Become a Specialist Sales Front Desk:Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.Available to work a flexible schedule to include weekends and holidays.Sales experience preferred.Position may require background and drug screening, in accordance with state and local requirements.Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.