Specialist Sales Front Desk

Hyatt Vacation Club at Ka'anapali Beach; Lahaina (HI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision/401K

Travel discounts

Credit Union

Tuition Reimbursement

Counseling & Family Support

Growth opportunities

Job summary

Hyatt Vacation Club at Ka'anapali Beach in Hawaii is seeking a Specialist Sales Front Desk to greet guests, assist with sales presentations, and help create memorable vacation experiences where meaningful moments are made together.

The role includes optimizing guest comfort, delivering excellent service to exceed presentation goals, promoting the brand, and supporting site marketing programs. Flexible schedules including weekends and holidays are required.

Qualifications

• Experience in sales or customer service and enjoys interacting with guests.
• Available for a flexible schedule including weekends and holidays.
• Sales experience preferred.
• Position may require background and drug screening.
• Reach overhead and be able to stand, walk, or sit for extended periods.

Responsibilities

• Meet and greet guests for scheduled sales presentations or provide general information.
• Ensure guests are comfortable and offer refreshments while they wait for presentations.
• Provide high level of service to exceed sales goals and volume targets.
• Promote brand image internally and externally.
• Create, log, and expedite premiums for site marketing programs.

Job description

Hourly Rate: $30.49

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Specialist Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

• Medical/Dental/Vision/401K opportunities

• Travel discounts

• Credit Union Membership

• Tuition Reimbursement

• Professional Counseling & Family Support

• Growth and Development Opportunities

As a Specialist Sales Front Desk, a typical day will include:

• Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.

• Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.

• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.

• Promotes awareness of brand image internally and externally.

• Creates, logs, and expedites premiums (gifts) for site marketing programs.

Guest Experience and Company Standards

• Welcome and greet guests; anticipate and address their needs.

• Interact with colleagues and guests professionally and promptly.

• Contribute to team goals.

• Always follow company policies and safety procedures.

To Become a Specialist Sales Front Desk:

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

• Available to work a flexible schedule to include weekends and holidays.

• Sales experience preferred.

• Position may require background and drug screening, in accordance with state and local requirements.

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Source: Hospitality Online