Specialist Organization Alignment

WMATA; Hyattsville, Northern (MD, KY); Hybrid; USD 110,000 - 160,000; Full time

Job summary

WMATA is seeking an Organization Alignment Specialist to shape WMATA's workforce by developing and implementing competency models, career paths, and talent management solutions. The role focuses on integrating competency architecture with HR systems, leveraging workforce data, and partnering with stakeholders across the organization.

You will lead cross-functional initiatives, validate models, and drive data-informed decisions to support WMATA's mission and future workforce needs.

Qualifications

• Experience designing and validating competency frameworks and career paths.
• Ability to translate data into practical talent solutions.
• Experience with AI applications in HR and large-scale initiatives.

Responsibilities

• Conducts needs analysis to determine organizational needs and develops design strategies.
• Designs, validates, and leads competency frameworks and models.
• Establishes KPI frameworks and performance mapping.
• Integrates competency architecture into HR systems (Oracle Cloud) and related programs.
• Leads career path development and stakeholder collaboration.

Skills

Competency modeling

Workforce analytics

Stakeholder management

Communication

Strategic thinking

Tools

Oracle Cloud

Job description

Organization Alignment Specialist Marketing Statement

Join WMATA's Human Capital Solutions (HCS) team and help shape the future of our workforce. As our new Organization Alignment Specialist, you will lead strategic initiatives that align workforce capabilities, talent programs, and organizational goals to support WMATA's mission.

In this role, you will help design, validate, and implement WMATA’s competency architecture, creating the foundation for integrated skills, behaviors, and career pathways across the organization. Working with cross-functional partners, you will use job analysis, workforce data, and stakeholder input to develop and manage competency models and career growth frameworks that support employee development and help meet current and future business needs.

Success in this role involves strategic thinking, sound judgment, and innovation, as well as the ability to translate complex concepts and quantitative findings into practical solutions. We are seeking an excellent communicator who can build strong relationships, influence stakeholders at all levels, and clearly communicate ideas and recommendations. The ideal candidate brings experience in competency modeling, assessment and validation methods, emerging technologies, including AI, and the design and execution of large-scale human capital initiatives. If you are passionate about using workforce data, applied research, and innovative practices to diagnose organizational needs and develop evidence-based solutions, we invite you to join us in shaping WMATA’s workforce of the future.

Summary

The Specialist, Organization Alignment assists Washington Metropolitan Area Transit Authority (WMATA) in attracting, engaging, developing, and retaining talent by developing and implementing innovative and practical organizational design and talent management solutions, ensuring integration with existing programs, processes, and emerging technologies. The incumbent applies extensive knowledge of the talent management life cycle, specifically in the areas of competency management, workforce planning, career development, Artificial Intelligence (AI) application, and organizational design to provide subject matter expertise, analytical support, and recommendations to client stakeholders.

Principal Job Duties

• Conducts needs analysis to determine organizational needs related to key strategies and business changes and develops and implements organization strategies that support improved future-state organizational design and service delivery. Recommends organization design alternatives, testing them against design criteria, and aligning leadership groups around design selection and implementation.
• Designs, validates, and leads the implementation of competency frameworks and models. Aligns required skills and behaviors to business goals and programmatic requirements. Addresses behavioral, technical, and leadership requirements and guides performance improvement initiatives. As necessary, designs jobs and roles, creates competency models and career paths to aid in the selection and transition of employees.
• Establishes key metrics to accurately define the competencies and skills required for each role/department within the organization. Also establishes individual performance mapping to set up Key Performance Indicator (KPI) frameworks.
• Creates frameworks and tools for performance matrix, development plans, performance plans, and other required documentation needed to support competency models.
• Serves as a subject matter expert and leads the integration of competency architecture into related Human Capital systems (Oracle cloud), processes, and programs (e.g., talent acquisition, training/development, performance management, workforce planning, etc.). Closely collaborates with key stakeholders to develop understanding, resolve questions/issues, and gain concurrence.
• Leads all aspects of the development and implementation of career paths, leveraging existing processes and developing new, innovative solutions and products. Serves as a subject matter expert on the Authority’s career pathing framework working closely with stakeholders at all levels to build effective partnerships and resolve issues. Creates and maintains a variety of informational and guidance materials and resources to guide career development activities for WMATA employees.
• Advises on the integration of Artificial Intelligence (AI) solutions into human capital processes and programs. Ensures proper utilization of AI technologies in compliance with, and support of, WMATA policies and regulations.
• Leads the design, development, and implementation of agile, organization-wide talent plans and leverages effective communication expertise to solicit feedback regarding the effectiveness of existing and proposed talent strategies, informs and engages stakeholders, and builds support for change.
• Substantially contributes to projects that are focused on evolving company-wide workforce planning processes and capabilities. Ensures process effectiveness and efficiency.
• Contributes to the efforts to develop and build capability for workforce planning within the organization, to address workforce attrition, retention, growth, cost of workforce, and other critical operations events. Provides authoritative input to workforce metrics analyses, workload analyses, assessment of gaps and risks, and solutions development for multiple business areas.
• Develops and generates complex/advanced human capital historical, current, and predictive analytics and leverages the data to guide business decisions.
• Identifies key metrics; collects, reviews, and aggregates data into spreadsheets. Performs data analysis and develops dashboards and visualizations to support decision making and track progress.

Other Duties

• N/A
• Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.