Specialist - Operational Technology

Energy Transfer; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) match

Profit sharing

PTO

Job summary

Energy Transfer is seeking an experienced server support professional for the Operational Technology team. This hands-on role focuses on automation, monitoring, and coordinating with OT and customers to implement robust, low-risk solutions on a dynamic schedule.

The ideal candidate will have strong backup, patching, scripting, and SQL skills, plus a dedication to service quality. Occasional travel and on-call duties are required.

Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Science, Computer Engineering, or related technical disciplines, or certification with practical experience and 2–5 years of related experience.
• 3+ years experience with supporting or using backup and recovery technologies.
• 3+ years experience with supporting large production server environments.
• 3+ years experience with SCOM or other monitoring tools.
• 3+ years experience with SCCM, specifically server patching and reporting.
• 2+ years experience with scripting tools, such as PowerShell, reading and writing scripts.
• Experience working with SQL and writing SQL queries, ideally relating to SCCM and Backup solutions.
• Strong written & verbal communication and teamwork abilities.

Responsibilities

• Maintain and monitor Veeam Backup and Recovery servers and jobs.
• Support Veeam administrative functions to ensure backups succeed.
• Monitor and maintain servers in plant domains.
• Support file services, backups and server patching efforts.
• Architect solutions for process improvement.
• Automate scripts to perform job functions.
• Cross-train teammates and document processes.
• Participate in on-call rotation and disaster recovery team.
• Work on incidents, changes, and new server builds.
• Collaborate with users and OT to develop effective system solutions.
• Provide up-to-date project/documentation including drawings.

Skills

PowerShell scripting

SQL queries

Multi-tasking

Communication

Education

Bachelor’s degree in Electrical Engineering, Computer Science, Computer Engineering

Tools

SCOM

SCCM

Backup & recovery technologies

Linux

Job description

Energy Transfer, a Fortune 50 organization,recognized byForbes as oneof America'sbest large employers, is dedicated to responsibly andsafely delivering America’s energy. We are driven to inspire our employees to create superior value for our customers, our investors, asustainable futureandgiving backto the community where we have long-standing commitments to causes includingMD Anderson Children’s Cancer Hospital, TheSalvation Army, The American Red Cross, Ronald McDonald House and many more. Come join our award winning 12000 strong organization as we fuel the world and each other!

This position comes with world class compensation, benefits, 401(k) match, profit sharing, and PTO.

Position Summary

Energy Transfer is looking for an experienced server support professional with an eye towards the future with automation technologies. The position is a hands‑on technical role within the Operational Technology team. Qualified candidates will have an immediate impact utilizing experience, current solution sets and tools to continue support of the current environment. Also, the qualified candidate should be able to closely collaborate with team members, other OT teams and customers to help develop robust, well‑organized plans to implement solutions within short time‑frames with minimal risk and interruption of service Essential Duties and Responsibilities

• Help maintain and monitor Veeam Backup and Recovery servers and jobs
• Supporting other team members with all Veeam administrative functions to ensure all backups are successful
• Monitoring and maintaining all servers in plant domains
• Support all file services, backups and server patching efforts
• Architecting solutions for process improvement
• Automating and/or writing/editing scripts to automate job functions
• Cross-training other team members, sharing information with others, documenting all processes
• Supporting other team members with various administrative functions and troubleshooting efforts
• Participate in the on-call rotation
• Part of the team responsible for disaster recovery
• Working incidents, tasks, change requests and server new builds assigned to team
• Troubleshooting issues to resolution
• Participation in project delivery work, including device configuration, planning, and vendor coordination.
• Work with users to understand their needs and with OT personnel to develop effective system solutions for assigned applications.
• Provide succinct and timely, up-to-date project / system documentation; including drawings
• Perform hardware and software upgrades for new and existing equipment as needed.

Requirements: Education and/or Experience, Knowledge, Skills & Abilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:

• Bachelor’s degree in Electrical Engineering, Computer Science, Computer Engineering, related technical disciplines or certification with practical experienceand 2 - 5 years of related experience.
• Ability to handle multiple workloads at the same time/multi-task
• 3+ years experience with supporting or using backup and recovery technologies
• 3+ years experience with supporting large production server environments
• 3+ years experience with SCOM or other monitoring tool
• 3+ years experience with SCCM, specifically server patching and reporting
• 2+ years experience with scripting tools, such as PowerShell, reading and writing scripts
• Experience working with SQL and writing SQL queries, ideally relating to SCCM and Backup solutions
• Effective written & verbal communication, as well as interpersonal skills to work in a team environment, establishing & maintaining good working relationships with others, to support team & company objectives, and a willingness to work in all operational areas.
• Strong dedication to quality customer service and superior telephone etiquette with the ability to deal effectively with customers, vendors, peers and management.
• Candidate must exhibit a sense of urgency, individual responsibility, and a willingness to accept constantly changing priorities.

Preferred Qualifications:

• Experience with Business Continuity Plans (disaster recovery plans)
• Experience with virtual environments
• Experience with backup technologies
• Experience with least privilege user scenarios
• Experience with Application packaging for servers
• Experience with Linux
• Preferred someone with Enterprise automation and SCADA system experience

Working Conditions:

The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job.

• Usually, normal office working conditions.
• Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
• Up to 25% travel may be required including overnight travel.
• Visits to industrial/manufacturing settings which may include hazardous materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.
• Ability to carry computer equipment up to 50 pounds.

An equal opportunity employer/disability/vet

Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.

The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law.
To view a notice describing federal equal opportunity laws click here .

If, because of a medical condition or disability, you need a reasonable accommodation forany part of the application process, please contact the EEO Coordinator at 713-989-2247.This number is for reasonable accommodation requests only.