Specialist, Logistics (LTL)

rxo; Chicago (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

401(k) match

Health insurance

Tuition reimbursement

EAP

Commuter Spending Account

Bereavement leave

Job summary

RXO in Chicago is seeking a LTL Logistics Specialist to manage daily operations for customer accounts, coordinate shipments, and determine pricing for quotes while building carrier and customer relationships.

You will monitor loads, ensure service levels, resolve issues, and collaborate with internal teams and carriers to maintain profitability and high service standards.

The role offers competitive pay and a robust benefits package, with opportunities to grow within a dynamic logistics network.

Qualifications

• Experience in logistics operations and shipment coordination.
• Ability to communicate clearly with internal teams and customers.
• Familiarity with Freight classification and pricing processes.

Responsibilities

• Execute daily operations for assigned accounts and manage shipments.
• Track loads, monitor the load board, and ensure coverage and service.
• Communicate with internal teams and customers via appropriate channels.
• Handle freight classification, provide pricing for quotes, ensure regulatory compliance.
• Identify and resolve shipment issues to maintain smooth operations.
• Develop relationships with customer contacts and carrier representatives.
• Collaborate with sales teams and identify opportunities for pricing optimization.

Skills

Communication

Logistics coordination

Problem solving

Carrier relations

Pricing & quoting

Job description

Accelerate your career at RXO

Compensation for this role is $50,000. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

LTL Logistics Specialists manage daily operations for our customer accounts, including coordinating and tracking shipments, handling freight classification and pricing for quotes, and building relationships with carriers and customer contacts. They ensure profitability by selecting optimal carriers and service levels, resolving shipment issues, while upholding our high level of service.

Essential Functions

• Account Assignment & Knowledge: Execute daily operations for assigned accounts, understanding their growth strategies, goals, and contractual agreements.
• Load Management: Track all customer shipments, monitor assigned portion of the load board, and ensure all loads are covered and serviced properly.
• Communication: Communicate effectively and punctually with both internal teams and external customers, using the appropriate channels.
• Freight Classification and Pricing : Handle freight classification, provide accurate pricing for quote requests, and ensure compliance with industry standards and regulations.
• Problem Solving & Issue Resolution : Identify, communicate, and resolve any issues related to shipments, including delays, discrepancies, or damages, to ensure smooth operations.
• Client Relationships: Develop strong working relationships with customer contacts and facilities.
• Collaboration: Foster internal relationships with carrier representatives, managers, and sales teams, and contribute as a team player.
• Quoting: Identify whether customers with heavy and/or consistent freight volume would be suited for possible customer-specific pricing.

Why Join Us:

Our Benefits

• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.