Logistics Specialist

RXO, Inc.; Westminster (MA); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Tuition reimbursement

Employee assistance program

Job summary

RXO, Inc. seeks a Specialist, Logistics to support order entry, routing, dispatching and traffic coordination in our Westminster, MA team. You will monitor loads, communicate with drivers and account managers, and ensure on‑time delivery. A year of logistics experience and a High School diploma are preferred. Strong knowledge of transportation basics helps you thrive in a fast-paced environment.

We offer competitive pay, benefits and room to grow within a national logistics network.

Qualifications

• 1 year of logistics experience
• High school diploma or equivalent
• General knowledge of the transportation industry
• Experience writing routine reports and correspondence
• The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form

Responsibilities

• Maintain customer profile information and enter loads from customer tenders
• Update account managers on problem loads and what actions have been taken; update receivers and customers on status of loads
• Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
• Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
• Investigate product overages, shortages, damages, and complete appropriate documentation
• Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers
• Provide detailed directions and instructions to properly route drivers

Skills

Logistics experience

Transportation knowledge

Education

High school diploma or equivalent

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting‑edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation for this role is $20.00 - $21.00 hourly. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

As a Specialist, Logistics at RXO, you will be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination.

What Your Day‑to‑Day Will Look Like

• Maintain customer profile information and enter loads from customer tenders
• Update account managers on problem loads and what actions have been taken; update receivers and customers on status of loads
• Monitor daily pick‑ups and deliveries; verify that loads have arrived on time and in good condition
• Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
• Investigate product overages, shortages, damages, and complete appropriate documentation
• Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers
• Provide detailed directions and instructions to properly route drivers

At a Minimum, You’ll Need

• 1 year of logistics experience

It’d Be Great If You Also Have

• High school diploma or equivalent
• General knowledge of the transportation industry
• Experience writing routine reports and correspondence
• The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form

Why Join Us

Our Benefits

• Competitive pay
• Paid time off: up to 8 holidays, up to 2 floating Diversity Days, hourly: earn up to 13 days PTO; salary: earn up to 15 days PTO; up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long‑term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax‑Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO’s candidate privacy statement here and RXO’s Privacy Notice to California Job Applicants here.