Specialist, IT Analysis - Systems Analyst

OhioX; Columbus (OH); Hybrid; USD 96,000 - 178,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life insurance

Disability coverage

Paid time off & holidays

401(k) with company match

Pension plan

Business casual attire

Job summary

Nationwide Technology seeks a Systems Analyst to bridge business needs and technical teams, translating outcomes into clear requirements. You’ll work across agile environments to deliver secure tech solutions and align with architecture and guardrails.

You will facilitate large stakeholder groups, manage the requirements lifecycle, and drive data-informed decisions while coaching junior analysts in a collaborative setting. Hybrid work and diverse benefits are offered.

Qualifications

• Undergraduate studies in computer science, MIS or related field preferred.
• Six+ years of relevant experience in technology delivery.
• Strong analytical and communication skills; ability to influence and prioritize.
• Insurance/financial services knowledge a plus.
• Experience managing requirements lifecycle with facilitation and elicitation.

Responsibilities

• Understand business needs and translate them into solution requirements.
• Lead or partner with stakeholders to align requirements to architecture.
• Facilitate and manage the requirements lifecycle.
• Ensure secure software and systems engineering practices.
• Develop and maintain requirements artifacts and traceability.
• Support complete lifecycle from idea to implementation.
• Analyze processes, data, and performance to inform decisions.
• Lead data-informed discovery and translate insights into recommendations.
• Coach less experienced analysts and raise quality of analysis practices.

Skills

Analytical skills

Communication skills

Stakeholder management

Planning knowledge

Education

Undergraduate studies in CS/MIS or related field

Tools

Jira

Job description

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Nationwide is seeking a highly organized and adaptable Systems Analyst who excels at bridging the gap between business stakeholders and technical teams. The ideal candidate will possess exceptional written and verbal communication skills, with the ability to effectively engage both business and technology audiences. This role requires someone who can quickly learn and understand complex systems, manage competing priorities in a fast-paced environment, and successfully coordinate multiple initiatives simultaneously. Experience working with Jira for requirements, user stories, and workflow management is strongly preferred. Knowledge of Property & Casualty (P&C) insurance is a plus, and familiarity with Artificial Intelligence (AI) concepts, tools, and emerging technologies will be valuable as the organization continues to evolve and innovate.

#LI-TN1

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Systems Analyst, you’ll partner with the business to understand business needs and outcomes and provide a range of analysis skills related to understanding and achieving those outcomes. You’ll translate business outcomes into solution requirements using techniques such as facilitation and visual management.

A Systems Analyst should have broad technology and analysis experience, including facilitating large stakeholder groups, managing the complete requirements lifecycle, conducting structured analysis using both quantitative and qualitative techniques, analyzing data and application suites, and solving problems using a collaborative style. You’ll be engaged in work efforts at all scales, ranging from minor defect fixes and enhancements to the development of new applications. You’ll also work on all types of solution approaches (e.g., custom development, package implementation) and domains (e.g., all application types, data warehouses, web, and cloud).

Job Description

Key Responsibilities:

• Leads or partners with business stakeholders, Architects, and technology professionals to understand business needs, desired outcomes, and solution context, align requirements to target architecture and technical guardrails, and surface impacts, dependencies, and trade-offs.
• Manages complex requirements and drives business alignment through facilitation, visual management, and stakeholder collaboration.
• Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• Leads the development, clarification, and maintenance of detailed requirements work products and supporting documentation, and drives verification, traceability, and management of functional and non-functional requirements across the delivery lifecycle.
• Supports or leads the complete requirements lifecycle from idea through implementation across complex initiatives.
• Provides complex analysis of business processes, systems, data, and performance measures to support business outcomes, identify quality improvement opportunities, and strengthen decision-making.
• Leads data-informed discovery by using usage and performance data to identify opportunities, validate assumptions, and translate insights into clear recommendations that balance customer needs, business value, technical feasibility, and product strategy.
• Uses technical knowledge, business analysis expertise, and interpersonal skills to communicate, negotiate, and solve problems with stakeholders and team members.
• Coaches less experienced analysts and raises the quality, consistency, and repeatability of analysis and requirements practices.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to a Technology Manager or Director.

Typical Skills and Experiences:

Education: Undergraduate studies in computer science, management information systems, or a related field are preferred.

License/Certification/Designation: Technology certifications or designations are not required but encouraged.

Experience: Six or more years of relevant work experience including software delivery or educational experience within a technology domain. Experience delivering technology and/or business solutions across industries, platforms, and/or lines of business (LOBs) within the insurance and/or financial services industries. Demonstrated capability in managing the requirements lifecycle, including facilitation, elicitation, and documenting requirements.

Knowledge, Abilities and Skills: Strong analytical and communication skills and knowledge of planning. Ability to influence, negotiate, and set priorities as needed. Insurance/financial services industry knowledge is a plus.

Other criteria, including leadership or technical skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Hybrid to normal office environment. Some travel may be required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Specialist, Systems Analyst : $95,500.00-$177,500.00The expected starting salary range for Specialist, Systems Analyst : $95,500.00 - $143,500.00