Specialist, IT Analysis - Systems Analyst

Nationwide Mutual Insurance Company; Columbus (OH); Hybrid; USD 96,000 - 178,000; Full time

Benefits offered by this job

Medical benefits

Pension plan

401(k) with match

Paid time off

Business casual

Job summary

Nationwide Mutual Insurance Company is seeking a Systems Analyst to bridge business and technology, translating needs into solution requirements within an agile environment across multiple platforms and data warehouses. This role emphasizes stakeholder facilitation, secure engineering practices, and driving the full requirements lifecycle.

The ideal candidate will have 6+ years in software delivery or technology within insurance/financial services, strong communication skills, and the ability to

Qualifications

• 6+ years of relevant work experience in software delivery or IT.
• Experience delivering technology and/or business solutions across industries, platforms, and/or lines of business (LOBs) within insurance/financial services.
• Demonstrated capability in managing the requirements lifecycle, including facilitation, elicitation, and documenting requirements.
• Strong analytical and communication skills and knowledge of planning.

Responsibilities

• Leads or partners with business stakeholders, Architects, and technology professionals to understand business needs and surface impacts.
• Manages complex requirements and drives business alignment through facilitation and stakeholder collaboration.
• Applies secure software and systems engineering practices throughout the delivery lifecycle.
• Leads the development, clarification, and maintenance of detailed requirements and drives verification and traceability.
• Supports or leads the complete requirements lifecycle from idea through implementation.
• Provides complex analysis of business processes, systems, data, and performance measures to support outcomes.
• Leads data-informed discovery by using usage and performance data to identify opportunities and translate insights into recommendations.
• Communicates, negotiates, and solves problems with stakeholders and team members.
• Coaches less experienced analysts and raises the quality of analysis practices.

Skills

Analytical skills

Communication skills

Jira experience

Stakeholder facilitation

Planning knowledge

Education

Bachelor's degree in CS/MIS

Job description

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide is seeking a highly organized and adaptable Systems Analyst who excels at bridging the gap between business stakeholders and technical teams. The ideal candidate will possess exceptional written and verbal communication skills, with the ability to effectively engage both business and technology audiences. This role requires someone who can quickly learn and understand complex systems, manage competing priorities in a fast-paced environment, and successfully coordinate multiple initiatives simultaneously. Experience working with Jira for requirements, user stories, and workflow management is strongly preferred. Knowledge of Property & Casualty (P&C) insurance is a plus, and familiarity with Artificial Intelligence (AI) concepts, tools, and emerging technologies will be valuable as the organization continues to evolve and innovate.

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. As a Systems Analyst, you’ll partner with the business to understand business needs and outcomes and provide a range of analysis skills related to understanding and achieving those outcomes. You’ll translate business outcomes into solution requirements using techniques such as facilitation and visual management. A Systems Analyst should have broad technology and analysis experience, including facilitating large stakeholder groups, managing the complete requirements lifecycle, conducting structured analysis using both quantitative and qualitative techniques, analyzing data and application suites, and solving problems using a collaborative style. You’ll be engaged in work efforts at all scales, ranging from minor defect fixes and enhancements to the development of new applications. You’ll also work on all types of solution approaches (e.g., custom development, package implementation) and domains (e.g., all application types, data warehouses, web, and cloud).

Job Description Key Responsibilities

• Leads or partners with business stakeholders, Architects, and technology professionals to understand business needs, desired outcomes, and solution context, align requirements to target architecture and technical guardrails, and surface impacts, dependencies, and trade-offs.
• Manages complex requirements and drives business alignment through facilitation, visual management, and stakeholder collaboration.
• Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• Leads the development, clarification, and maintenance of detailed requirements work products and supporting documentation, and drives verification, traceability, and management of functional and non-functional requirements across the delivery lifecycle.
• Supports or leads the complete requirements lifecycle from idea through implementation across complex initiatives.
• Provides complex analysis of business processes, systems, data, and performance measures to support business outcomes, identify quality improvement opportunities, and strengthen decision-making.
• Leads data-informed discovery by using usage and performance data to identify opportunities, validate assumptions, and translate insights into clear recommendations that balance customer needs, business value, technical feasibility, and product strategy.
• Uses technical knowledge, business analysis expertise, and interpersonal skills to communicate, negotiate, and solve problems with stakeholders and team members.
• Coaches less experienced analysts and raises the quality, consistency, and repeatability of analysis and requirements practices.
• May perform other responsibilities as assigned.

Reporting Relationships

Reports to a Technology Manager or Director.

Typical Skills and Experiences

• Education: Undergraduate studies in computer science, management information systems, or a related field are preferred.
• License/Certification/Designation: Technology certifications or designations are not required but encouraged.
• Experience: Six or more years of relevant work experience including software delivery or educational experience within a technology domain.
• Experience delivering technology and/or business solutions across industries, platforms, and/or lines of business (LOBs) within the insurance and/or financial services industries.
• Demonstrated capability in managing the requirements lifecycle, including facilitation, elicitation, and documenting requirements.
• Knowledge, Abilities and Skills: Strong analytical and communication skills and knowledge of planning.
• Ability to influence, negotiate, and set priorities as needed.
• Insurance/financial services industry knowledge is a plus.
• Other criteria, including leadership or technical skills, competencies and experiences may take precedence.
• Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values

Regularly and consistently demonstrates the Nationwide Values.

Job Conditions

• Overtime Eligibility: Exempt (Not Eligible)
• Working Conditions: Hybrid to normal office environment. Some travel may be required.
• ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

• medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Specialist, Systems Analyst : $95,500.00-$177,500.00

The expected starting salary range for Specialist, Systems Analyst : $95,500.00 - $143,500.00

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can feel the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we're a great place to work, too, and let us know – can you see yourself at Nationwide?

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.