Specialist, Int'l Operations

Samaritan's Purse; Colony Acres (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

On-site medical clinic

Flexible Spending Account

Disability insurance (long-term &短

Paid Family Medical Leave

Term Life Insurance

401(k) retirement savings plan

10 paid holidays

12 vacation/personal days

Job summary

Samaritan's Purse seeks a Specialist, Int'l Operations to manage a global network of clearing agents and coordinate import/export activities for the Operation Christmas Child program. You will lead critical reviews, standardize country profiles, and optimize distribution across 115+ countries to support timely, gospel-centered shipments.

You will oversee cost containment, apply project management practices, and engage in on-site leadership during seasonal operations, ensuring compliance and

Qualifications

• Bachelor's degree from a four-year college and 3–5 years' experience in freight forwarding or international shipping.
• Advanced Excel proficiency, including pivot tables.
• Thorough knowledge of ocean carrier documentation and government import processes.
• Strong analytical thinking, problem-solving and decision-making skills.
• Financial acumen in budget analysis, cost savings and containment.
• Working knowledge of project management principles.
• 12 credit hours of college-level Biblical Studies (required); opportunity to complete upon hire.

Responsibilities

• Overseeing a global network of 100+ clearing agents and coordinating pre-/post-import meetings.
• Consolidating meeting outcomes into executive summaries to inform leadership decisions.
• Leading OK to Ship and OK to Import reviews across 100+ countries and optimizing shipments.
• Standardizing country profiles and overseeing international payments in PeopleSoft.
• Providing cost comparisons and guidance for OCC-USA distribution planning.
• Mitigating demurrage and shipping delays through proactive risk communication.
• Developing export operations training tools and providing on-site leadership during peak seasons.

Skills

Excel proficiency

Freight forwarding

International shipping

Analytical thinking

Budget analysis

Project management

Education

Bachelor's degree

Tools

PeopleSoft

Job description

Get Involved!

What do we believe?

Demonstrate Biblical Integrity

At Samaritan's Purse, the Gospel is the center of all we do! We start each day with a time of devotions and prayer for each other, our staff, and volunteers who serve around the world. As a faith-driven organization, our Statement of Faith shapes every aspect of our global work.

We are seeking a Specialist, Int'l Operations join our Operation Christmas Child team in Boone, NC or Charlotte, NC. Through humanitarian work, the goal and purpose of Samaritan's Purse are to help people in Jesus' name and share the Gospel of Jesus Christ.

In the role of Specialist, Int'l Operations, you will have the opportunity to:

Maintain a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ

Overseeing a global network of 100+ clearing agents, leading pre- and post-importation meetings to strengthen coordination between destination processes, Logistics Specialists, and international ministry partners. Consolidating meeting outcomes into executive-level summaries that support informed leadership decisions and the successful delivery of Operation Christmas Child (OCC) shoebox gifts

Leading "OK to Ship" analysis and preparing for "OK to Import" leadership reviews across 100+ Samaritan's Purse/OCC receiving countries, directing additional support to the highest-volume and highest-risk shipments representing approximately 75% of global collections. Driving problem-solving, process analysis, reporting, tax exoneration, and customs clearance efforts to expedite shipments and protect the ministry's ability to serve children and share the Gospel

Leading standardization of country profiles by capturing and analyzing more than a decade of regional knowledge and best practices, while overseeing the review and approval of international destination payments in PeopleSoft. Providing year-over-year trade lane cost comparisons and strategic guidance for OCC-USA distribution planning, carrier selection, procurement, and routing to more than 115 countries, ensuring responsible stewardship of ministry resources

Evaluating ocean carrier destination concessions, service failures, contractual exceptions, and duty-exoneration outcomes by establishing benchmarks, analyzing trends, and implementing cost-containment and process improvements. Mitigating demurrage exposure across approximately 1,500 containers through comprehensive shipment tracking, proactive escalation of risks, and consistent communication standards among management, Logistics Specialists, and National Leadership Teams (NLTs).

Developing and managing export operations training and execution tools in partnership with Assistant Directors of Global Supply Chain and International Offices, strengthening global consistency and operational readiness. Providing on-site leadership at designated Processing Centers for three to four weeks during seasonal operations, overseeing daily loading schedules, inventory reconciliation, shipping managers, loading crews, and outbound ocean shipments in support of Samaritan's Purse's Christ-centered mission

Other duties as assigned

What are the qualifications?

Serve with Excellence

As a qualified candidate, you will have the following skills and experience:

Bachelor's degree (B.A.) from a four-year College or university; and three to five years' experience in freight forwarding or international shipping, primarily with sea containers; or equivalent combination of education and experience

Comprehensive problem-solving skills in areas of international shipping/air freight, government tax/duty exemptions, customs clearance challenges, and shipment deliveries

Comprehensive understanding of international shipping/air freight, government tax/duty exemptions, customs clearance challenges, and shipment deliveries.

Advanced Excel proficiency, including pivot tables and percentage change analysis.

Thorough knowledge of ocean carrier documentation and complex government import approval processes

Strong analytical thinking, problem-solving, and decision-making skills

Financial acumen in budget analysis, accounting principles, cost savings, and cost containment

Working knowledge of project management principles, processes, and execution

12 credit hours of college-level Biblical Studies(required); if not already completed, opportunity to meet and complete the requirement is available upon hire

What are the benefits?

Walk in Bold Faith

Samaritan's Purse is proud to offer a competitive benefits package, including:

On-site Medical Clinic (staff and dependents)

Flexible Spending Account (FSA)

Long-term and Short-term disability insurance

Paid Family Medical Leave

Term Life Insurance

401(k) retirement savings plan

10 paid holidays

12 vacation/personal days

Type: Full-time

Department: Operations Christmas Child- International

Location: Boone, NC or Charlotte, NC

Travel: 40-60 days annually; required travel documents and vaccinations for entry into foreign countries are necessary

Still trying to find your fit at Samaritan's Purse?

By joining our Talent Network, you’ll help give our recruiters a good idea of your calling, skills, and talents as openings become available ministry-wide.

Samaritan's Purse
PO Box 3000
Boone, NC 28607
828.262.1980.

Samaritan’s Purse is a 501(c)(3) tax-exempt charity. All contributions designated for specific projects shall be applied to those projects, and we may assess up to 10 percent to be used for administering the gift. Occasionally, we receive more contributions for a given project than can be wisely applied to that project. When that happens, we use these funds to meet a similar pressing need.