Specialist, Int'l Operations

Samaritan's Purse; Boone (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

On-site medical clinic

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Account

Disability insurance

Life Insurance

401(k) retirement plan

Paid holidays

Vacation days

Sick days

Job summary

Samaritan's Purse in Boone, NC is seeking a Specialist, Intl Operations to support Operation Christmas Child. The role involves managing a global network of clearing agents and leading meetings to ensure coordinated destination processes and effective international ministry partnerships.

The position requires overseeing OK to Ship/import analyses across many countries, driving cost containment, and expediting shipments to support the ministry's mission to share the Gospel of Jesus Christ.

Qualifications

• Bachelor's degree in freight forwarding or international shipping; 3–5 years' experience preferred
• Problem-solving in international shipping, taxes/duties and customs
• Advanced Excel proficiency with pivot tables
• Knowledge of ocean carrier documentation and import processes
• Strong analytical thinking and decision-making skills
• Financial acumen in budget analysis and cost containment
• Project management knowledge and execution abilities
• Biblical Studies coursework or commitment to complete 12 credits if needed

Responsibilities

• Overseeing a global network of 100+ clearing agents and leading pre- and post-import meetings
• Consolidating meeting outcomes into executive summaries to inform leadership decisions
• Leading OK to Ship and OK to Import analyses across 100+ countries
• Providing guidance on trade lane costs, carrier selection, and routing for OCC distribution
• Evaluating carrier concessions, service failures, and duty-exoneration outcomes
• Developing export operations tools and providing on-site leadership during seasonal operations
• Other duties as assigned

Skills

Problem-solving

Analytical thinking

Decision-making

Advanced Excel

Ocean carrier documentation

Budget analysis

Project management

Education

Bachelor's degree (B.A.)

12 credit hours of Biblical Studies

Tools

Excel

Job description

Demonstrate Biblical Integrity

Location: Boone, NC, United States

Job ID: 17904

Date Posted: Oct 30, 2026

Get Involved!

What do we believe?

Demonstrate Biblical Integrity

At Samaritan's Purse, the Gospel is the center of all we do! We start each day with a time of devotions and prayer for each other, our staff, and volunteers who serve around the world. As a faith-driven organization, our Statement of Faith shapes every aspect of our global work.

Please take time to review the following link as you consider working with us: https://www.samaritanspurse.org/our-ministry/statement-of-faith/

What is the opportunity?

We are seeking a Specialist, Int'l Operations join our Operation Christmas Child team in Boone, NC. Through humanitarian work, the goal and purpose of Samaritan's Purse are to help people in Jesus' name and share the Gospel of Jesus Christ.

In the role of Specialist, Int'l Operations, you will have the opportunity to:

• Maintain a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Overseeing a global network of 100+ clearing agents, leading pre- and post-importation meetings to strengthen coordination between destination processes, Logistics Specialists, and international ministry partners. Consolidating meeting outcomes into executive-level summaries that support informed leadership decisions and the successful delivery of Operation Christmas Child (OCC) shoebox gifts
• Leading "OK to Ship" analysis and preparing for "OK to Import" leadership reviews across 100+ Samaritan's Purse/OCC receiving countries, directing additional support to the highest-volume and highest-risk shipments representing approximately 75% of global collections. Driving problem-solving, process analysis, reporting, tax exoneration, and customs clearance efforts to expedite shipments and protect the ministry's ability to serve children and share the Gospel
• Leading standardization of country profiles by capturing and analyzing more than a decade of regional knowledge and best practices, while overseeing the review and approval of international destination payments in PeopleSoft. Providing year-over-year trade lane cost comparisons and strategic guidance for OCC-USA distribution planning, carrier selection, procurement, and routing to more than 115 countries, ensuring responsible stewardship of ministry resources
• Evaluating ocean carrier destination concessions, service failures, contractual exceptions, and duty-exoneration outcomes by establishing benchmarks, analyzing trends, and implementing cost-containment and process improvements. Mitigating demurrage exposure across approximately 1,500 containers through comprehensive shipment tracking, proactive escalation of risks, and consistent communication standards among management, Logistics Specialists, and National Leadership Teams (NLTs).
• Developing and managing export operations training and execution tools in partnership with Assistant Directors of Global Supply Chain and International Offices, strengthening global consistency and operational readiness. Providing on-site leadership at designated Processing Centers for three to four weeks during seasonal operations, overseeing daily loading schedules, inventory reconciliation, shipping managers, loading crews, and outbound ocean shipments in support of Samaritan's Purse's Christ-centered mission
• Other duties as assigned

What are the qualifications?

As a qualified candidate, you will have the following skills and experience:

• Bachelor's degree (B.A.) from a four-year College or university; and three to five years' experience in freight forwarding or international shipping, primarily with sea containers; or equivalent combination of education and experience
• Comprehensive problem-solving skills in areas of international shipping/air freight, government tax/duty exemptions, customs clearance challenges, and shipment deliveries
• Comprehensive understanding of international shipping/air freight, government tax/duty exemptions, customs clearance challenges, and shipment deliveries.
• Advanced Excel proficiency, including pivot tables and percentage change analysis.
• Thorough knowledge of ocean carrier documentation and complex government import approval processes
• Strong analytical thinking, problem-solving, and decision-making skills
• Financial acumen in budget analysis, accounting principles, cost savings, and cost containment
• Working knowledge of project management principles, processes, and execution
• 12 credit hours of college-level Biblical Studies(required); if not already completed, opportunity to meet and complete the requirement is available upon hire

What are the benefits?

Samaritan's Purse is proud to offer a competitive benefits package, including:

• On-site Medical Clinic (staff and dependents)
• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days
• 10 sick days

Type: Full-time

Department: Operations Christmas Child- International

Location: Boone, NC

Language Requirement: English(required)

Travel: 40-60 days annually; required travel documents and vaccinations for entry into foreign countries are necessary