Specialist - Insurance - P&C Claims 4A

Genpact Ltd.; Georgia; Hybrid; USD 34,000 - 43,000; Full time

Job summary

Genpact is seeking a Specialist for Insurance - P&C Claims to manage a portfolio of active claims, coordinate with contractors, adjusters, and clients. The role emphasizes quality review of estimates, regulatory awareness, and proactive communication across teams.

The position offers exposure to AI-powered transformation initiatives and collaboration with a broad network of enterprises, with emphasis on accuracy and process excellence in insurance claims management.

Qualifications

• Bachelor/masters credentials in actuarial science, economics, finance or risk management with a statistics master's
• Certifications include AIC (USA), CFE, CIC, CPCU as listed in the job posting
• Industry knowledge in property & casualty insurance and claims management

Responsibilities

• Manage a portfolio of active claims and the contractors working on those assignments.
• Monitor assignments aging, statuses, and work product.
• Daily follow-up regarding open items and communications.
• Perform Quality Estimate reviews of Contractor estimates per client estimating guidelines.
• Communicate with Contractors regarding clarifications and required changes.
• Interact with Client Adjusters and Insureds providing process and technical support.
• Record journal or diary notes relating to claim results.
• Use tracking systems to manage activity.
• Assist with periodic special projects.
• Interact with Claim Manager regarding activity, questions, training, and all position needs.
• Provide input to company regarding contractor performance.

Skills

Claims Management

Insurance

Property & Casualty Insurance

Quality Assurance

Regulatory Affairs

Reinsurance

Education

Bachelors - Actuarial Science

Bachelors - Economics

Bachelors - Finance

Bachelors - Risk Management and Insurance

Masters - Statistics

Job description

Specialist - Insurance - P&C Claims

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large‑scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

This position manages an inventory of managed repair program claim assignments. Communicates with contractors regarding status, performs estimate reviews, and supports client adjusters and insurers on insurance restoration, water mitigation, and structural work assignments.

Responsibilities

• Manage a portfolio of active claims and the contractors working on those assignments.
• Monitor assignments aging, statuses, and work product.
• Daily follow‑up regarding open items and communications.
• Perform Quality Estimate reviews of Contractor estimates per client estimating guidelines.
• Communicate with Contractors regarding clarifications and required changes.
• Interact with Client Adjusters and Insureds providing process and technical support.
• Record journal or diary notes relating to claim results.
• Use tracking systems to manage activity.
• Assist with periodic special projects.
• Interact with Claim Manager regarding activity, questions, training, and all position needs.
• Provide input to company regarding contractor performance.

Qualifications

• Bachelors - Actuarial Science
• Bachelors - Economics
• Bachelors - Finance
• Bachelors - Risk Management and Insurance
• Masters - Statistics

Certifications

• Associate in Claims (AIC) - The Institutes (USA)The Institutes (USA)
• Certified Fraud Examiner (CFE) - ACFEACFE
• Certified Insurance Counselor (CIC) - American Academy of Professional Coders (AAPC)American Academy of Professional Coders (AAPC)
• Chartered Property Casualty Underwriter (CPCU) - Insurance Institute of America (IIA)Insurance Institute of America (IIA)

Required Skills

• Claims Management
• Insurance
• Property & Casualty Insurance
• Quality Assurance (QA)
• Regulatory Affair Management
• Reinsurance

Language English Language Proficiency - Advanced - C1

Additional Job Location

Additional Job Location - Job Type Regular Master Skill List - Insurance - P&C Claims Remote Type - Remote Work Shift - Day Job (United States of America)

The approximate annual base compensation range for this position is: 34,200 to 42,500 USD “Los Angeles California-based candidates are not eligible for this role”

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We're an agentic and advanced technology solutions company that runs mission‑critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations.

Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it.

At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.