Specialist III (226 Days)

Dallas Independent School District; Dallas (TX); Híbrido; USD 52 000 - 76 000; Tempo integral

Resumo da oferta

Dallas Independent School District seeks a Specialist III to manage districtwide library materials ordering, support library technology, and oversee digital resources across campuses. The role requires coordinating requisitions, purchase orders, and receivables while ensuring accurate MARC data and vendor management.

The Specialist will provide hands-on tech support for library hardware, 3D printers, robotics kits, and related peripherals, and will collaborate with Technology Services to meet

Qualificações

• Must have strong troubleshooting and tech-support skills for campus libraries.
• Experience with 3D printers, robotics kits, and maker tech in an educational setting.
• Demonstrated accuracy in recordkeeping and handling high-volume orders.

Responsabilidades

• Coordinate districtwide library materials ordering from campus requisition to delivery.
• Provide hardware/software tech support for library tech and maker equipment.
• Administer district eBook and digital resource platforms and user provisioning.
• Support library hardware and software issues across campuses and liaise with Technology Services.
• Assist in opening/closing duties and organization of library spaces.

Conhecimentos

Troubleshooting

3D printing

Maker technology

Recordkeeping

Technology support

Vendor coordination

Formação académica

Associate's degree

60 college credit hours

Ferramentas

Library automation system

Procurement system

MARC records

Descrição da oferta de emprego

Job Description - Specialist III (226 Days) (RTP20260924-020)

Job Description

Specialist III (226 Days) - ( RTP20260924-020 )

Description

Requirements

• Accredited High School Diploma or equivalent (U.S.A. Equivalency); Associate's degree from an accredited university, or 60 completed college credit hours from an accredited university preferred.
• Valid Texas Driver's License and a record that meets the District's standard.
• 3-5 years of experience in a school district or campus library environment.
• Knowledgeable of platforms and operating systems utilized within the District.
• Knowledgeable in utilizing troubleshooting techniques, including the setup and maintenance of maker, robotics, and 3D printing equipment.
• Knowledgeable of requisition, purchase order, and receiving processes, with demonstrated accuracy in recordkeeping for high-volume orders.
• Able to work with all levels of technology experience or inexperience.
• Reliable transportation to campuses and/or ability to drive a district vehicle.

Qualifications

• Coordinate the districtwide library materials ordering cycle for Function 12. Process print and digital library materials orders for all district campus libraries, from campus requisition through requisition entry, purchase order issuance, receipt, and delivery. Maintain order records, vendor quotes, title lists, and encumbrance documentation against the annual Function 12 library materials allocation of approximately $1.2 million. Reconcile invoices, packing lists, and receiving records in coordination with Procurement Services and Financial Services; research and resolve discrepancies, damaged shipments, backorders, and returns. Verify MARC records, vendor shelf-ready processing specifications, and item-level data for accurate loading into the district library automation system. Prepare recurring order status, receipt, and expenditure reports for the Director of Library Media Services, and track spending against campus and district allocations.
• Provide technical support for library instructional and emerging technology: Support the setup, configuration, testing, and troubleshooting of technology deployed through library redesign and Project READ, including 3D printers, robotics kits, wearable and maker technology, audio and video capture equipment, and related peripherals. Maintain firmware, software, licensing, calibration, and consumable supply readiness for maker and STEM equipment placed in campus libraries. Provide onsite and virtual troubleshooting to campus librarians; prepare quick-reference guides and short demonstration sessions on equipment setup, operation, and safe use. Coordinate with Technology Services regarding network, filtering, and device requirements for library instructional technology.
• Administer the district library eBook and digital resources platforms: Maintain eBook and digital audiobook platform configuration, including campus site setup, account provisioning, and coordination of rostering and single sign-on with Technology Services. Process digital purchases, license renewals, and title assignments across campus collections. Monitor platform usage and circulation data and produce reports for Library Media Services. Serve as first-line support for platform access and functionality issues and escalade unresolved items to vendor support.
• Provide hardware and software technical support to district school libraries: Troubleshoot software and hardware failures and identify network problems when related to library circulation workstations and desktop computers. Interface with the Technical Assistance Center regarding trouble tickets; screen, refer, and diagnose internal inquiries and work requests. Provide software support to district libraries, including library automation icons and Microsoft applications. Use a problem management system to document work performed, actions taken, referrals made, and problem disposition. Provide support to campuses in identifying out-of-date technology and the removal of such.
• Participate in opening, closing, weeding, or organizing libraries as directed.