Specialist HR Employee Relations & Accommodations

MGM Resorts International; Las Vegas (NV); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Wellness incentives

Discounts at MGM properties

Free parking

Health & income protection

Professional development & community/0

Job summary

MGM Resorts International in Las Vegas, NV seeks an Employee Relations & Accommodations HR Specialist to manage intake, triage, and case handling within the ER/Accommodations function. Starting rate is $25.00 per hour.

The role requires handling confidential information, coordinating meetings, and supporting investigations from intake to resolution. Ideal candidates have a high school diploma, 1+ year HR experience, and a bachelor’s degree preferred; PHR/SPHR and bilingual skills are also

Qualifications

• High School Diploma or GED required.
• 1+ years of HR experience with focus on Employee Relations/Accommodations.
• Bachelor’s degree in HR, Business Admin, or related field preferred.
• PHR/SPHR certification preferred.
• Experience in Leave and Disability, Accommodations, ER/LR preferred.
• Hospitality/entertainment industry experience preferred.
• Bilingual skills preferred.

Responsibilities

• Manages intake and triage for Employee Relations and Accommodation cases.
• Independently manages a caseload of low to moderate complexity matters.
• Supports senior department members on more complex investigations and accommodations.
• Prepares and audits investigatory and accommodation files for stakeholders; updates leadership on status.
• Schedules and coordinates meetings with employees and stakeholders.
• Maintains strict confidentiality of all information.

Skills

Bilingual (preferred)

Education

High School Diploma or GED

Bachelor’s Degree in HR/Business Administration or related field - Preferred

PHR/SPHR Certification - Preferred

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The primary responsibility of the Employee Relations & Accommodations HR Specialist is to provide specialized support for the Employee Relations and Accommodations functions. This role focuses on the intake, triage, and management of cases within the case management system, manages cases independently, and provides comprehensive support to the ER/Accommodations department. All duties are performed in accordance with departmental standards and MGM Resorts International policies, practices, and procedures.

THE STARTING RATE: $25.00 per hour

THE DAY-TO-DAY:

• Manages the intake and triage process for Employee Relations and Accommodation cases, including managing email inboxes, assigning/opening cases, and responding to initial inquiries.

• Independently manages a caseload of low to moderate complexity matters from intake to resolution.

• Provides support to senior members of the department on more complex investigations and accommodation requests.

• Prepares and audits investigatory and accommodation files for stakeholders; keeps leadership informed of all pertinent information and case status.

• Schedules and coordinates meetings with employees, management, and other stakeholders related to case management.

• Manages strict confidentiality of all information, including medical information and investigations, exercising sound judgment in handling sensitive data and situations.

THE IDEAL CANDIDATE:

• Have a High School Diploma or GED

• Has 1+ Years of prior relevant experience in Human Resources with a focus on Employee Relations, Accommodations, or a related area

• Have a Bachelor’s Degree in Human Resources, Business Administration, or a related field - Preferred

• PHR/SPHR Certification - Preferred

• Previous experience working in Leave and Disability, Accommodations, Employee and Labor Relations - Preferred

• Previous experience working in a hospitality, entertainment, or similar resort setting - Preferred

• Bilingual skills - Preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community