Specialist, HR Automation & AI

MaineGuide; Westbrook (ME); Hybrid; USD 100,000 - 115,000; Full time

Benefits offered by this job

Health benefits day-one

5% 401k match

Annual cash bonus

Financial support

Pet insurance

Mental health resources

Volunteer paid days off

Employee stock program

Foundation donation matching

Job summary

IDEXX in Westbrook, Maine, is seeking a Senior Specialist, HR Automation & AI to transform HR processes using automation, AI, and process redesign. You will map current processes, identify automation opportunities, and design intelligent workflows aligned with governance and change management.

You will lead hands-on development, partner with HR, IT, and change stakeholders, and drive adoption across HR operations.

Qualifications

• 3–5+ years in process improvement or automation roles, with AI experience.
• Experience with HR processes and employee lifecycle fundamentals.
• Hands-on experience applying automation/AI in business contexts with data sensitivity.
• Experience building or configuring automation or AI-enabled tools.
• Location: driving distance to HQ in Westbrook, ME with hybrid on-site 8 days/month; NH/MA on-site possible.
• Strong project management and multitasking ability.
• Bachelor's degree or equivalent.

Responsibilities

• Hands-on automation and AI development within HR.
• Support configuration, deployment, documentation, and maintenance of automation/AI solutions.
• Design intelligent agents and workflows with reliability, scalability, and explainability.
• Monitor solution performance and recommend enhancements.
• Contribute to design of futurestate HR processes embedding automation responsibly.
• Ensure solutions improve efficiency, accuracy, and user experience while aligning with HR policies.
• Lead or support small to medium-scale automation initiatives from concept through deployment and adoption.
• Partner with HR, HR Technology, IT, and change stakeholders to support successful implementation.
• Support change management activities including impact analysis and adoption tracking.
• Collaborate with HR teams to identify opportunities to apply automation/AI.

Skills

Automation & AI

Process improvement

HR technology

Project management

Analytical skills

Stakeholder collaboration

Agent building

Communication

Education

Bachelor's degree or equivalent

Tools

Low-code/no-code platforms

RPA

Workflow tools

AI copilots

Integrations

Job description

We are looking for a driven and innovative Senior Specialist, HR Automation & AI to join our HR Operations & Technology PMO aligned team. In this role, you will help transform how HR work gets done by applying process redesign, automation, and AI to core HR processes.

You will work hands-on to map and analyze current HR processes, identify high value automation and AI opportunities, and design intelligent workflows and agents that improve efficiency, accuracy, and the employee experience. This role operates within established data, compliance, governance, and change management guardrails, ensuring responsible and sustainable innovation across HR.

In this role...

You will do hands-on Automation & AI Development within HR

• Support the hands-on configuration, deployment, documentation, and maintenance of automation and AI-enabled solutions
• Contribute to the design and implementation of intelligent agents and workflows, ensuring reliability, scalability, and explainability
• Monitor solution performance and recommend enhancements to improve effectiveness over time

You will contribute to the Future State & Solution Design within HR

• Contribute to the design of futurestate HR processes and ways of working that embed automation and AI responsibly
• Ensure solutions improve efficiency, accuracy, and user experience while aligning with HR policies and business needs

You will be responsible for Process Analysis & Continuous Improvement

• Map and analyze HR operational processes to identify inefficiencies, variation, and opportunities for automation or AI enablement
• Apply structured improvement methodologies (e.g., process mapping, lean principles, design thinking) to redesign workflows and standard work
• Translate complex HR processes into simplified, scalable solutions

You will support Project & Change Execution

• Lead or support small to mediumscale automation and AI initiatives from concept through deployment and adoption
• Partner closely with HR, HR Technology, IT, and change stakeholders to support successful implementation and adoption
• Support change management activities including impact analysis, stakeholder engagement, and adoption tracking

You will Collaborate and Partner...

• Partner with functional HR teams to understand business needs and identify opportunities to apply automation and AI
• Contribute to larger initiatives and crossHR projects where automation or AI capabilities can add value

What You Will Need To Succeed...

• 3-5+ years of relevant experience in process improvement, systems analysis, automation, HR technology, or transformation roles with some experience in AI and Agent Building
• You have experience working with HR processes and an understanding of HR services and employee lifecycle fundamentals
• You have handson experience applying automation and/or AI thoughtfully in a business context, particularly where data sensitivity and human judgment are required
• You have experience with building, configuring, or leveraging automation or AI enabled tools (e.g., lowcode/nocode platforms, RPA, workflow tools, AI copilots, or integrations)
• Your Location: We are looking for someone driving distance to our HQ in Westbrook, Maine where we offer a flexible hybrid requirement of only 8 days per month on-site. Alternatively, we are open to considering those in NH or MA if you are willing to come on-site, but perhaps less often.
• You have strong project management skills with the ability to manage multiple initiatives and priorities in parallel
• You have a collaborative mindset and passion for using technology to solve real business problems
• You have strong analytical skills with the ability to translate complex processes into simple, effective solutions
• You have a Bachelors degree or equivalent combination of education and experience required.
• You have led medium-complexity automation and AI initiatives end-to-end (analysis through deployment and continuous improvement), partnering cross-functionally with HR and IT while contributing to evolving best practices.

What you can expect from us:

• Base annual salary target: $100000 - $115000 (yes, we do have flexibility if needed)
• Opportunity for annual cash bonus
• Health / Dental / Vision Benefits Day-One
• 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!

Why IDEXX?

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.