Senior Manager, Platform Team

IDEXX; Concord (NH); Hybrid; USD 150,000 - 170,000; Full time

Benefits offered by this job

Health/Dental/Vision Day-One

401K matching

Annual bonus & equity

Pet insurance

Job summary

IDEXX is seeking a Senior Manager for the Platform AWS team to lead cloud infrastructure, security, and platform engineering efforts. The role partners with product engineering and IT leadership to advance platform capabilities and ensure reliable, secure operations.

You will manage a DevOps team, own the cloud automation roadmap, and drive security practices while maturing CI/CD and AI-enabled deployment workflows. Hybrid on-site arrangements near multiple US locations are possible.

Qualifications

• 7+ years in DevOps, infrastructure, or platform engineering
• 7+ years in people management
• Hands-on cloud experience (AWS/Azure/GCP)
• Infrastructure as code and container orchestration
• Security integrated into CI/CD and infra lifecycles
• Observability tooling experience
• Strong communication with non-technical stakeholders

Responsibilities

• Lead and grow a DevOps team, setting priorities and coaching for growth
• Own the roadmap for cloud automation, infrastructure, and tooling
• Drive infrastructure security practices with security leaders
• Advance DevOps maturity with AI-enhanced workflows for deployments
• Evaluate and adopt tools to improve scalability and cost efficiency
• Manage incident response and post-incident root-cause analysis
• Collaborate with engineering and IT to align infra investments with priorities
• Oversee vendor and cloud cost management

Skills

DevOps leadership

Cloud platforms

Infrastructure as Code

Kubernetes

Security in infrastructure

Observability tools

Incident response

Hiring & org design

Communication skills

Education

Bachelor's degree in CS/Engineering

Tools

Datadog

CloudWatch

Terraform

CloudFormation

Job description

IT accelerates the success of IDEXX employees and customers by providing scalable and innovative solutions and leadership. We are a global organization that supports all technology needed to deliver products and solutions to customers enabling them to focus on delivering high quality patient care. We strive to provide exceptional customer service and experience in the most efficient means possible, requiring alignment and cross-functional communication.

The Platform AWS or \"PAWS\" team is IDEXX's platform engineering organization responsible for developer productivity, cloud platform services, and workflow automation. They provide and operate the shared engineering platforms, automation frameworks, and governance capabilities that enable product and DevOps teams to build, deploy, and support applications securely and efficiently across AWS, GitHub, Terraform Cloud, JFrog, and related tooling.

We are seeking a Senior Manager of our Platform AWS team to lead our cloud infrastructure, security, and platform engineering efforts. This role supports the strategy and execution behind our cloud environment operations, and infrastructure security, CI/CD pipelines, and maintaining a high-performing DevOps team. You will partner closely with product engineering, security, and IT leadership to advance our platform capabilities and ensure reliable, secure, and scalable operations.

In this role, you will…

• Lead and develop a team of DevOps engineers, setting priorities, coaching for growth, and ensuring continuous technology operations.


• Own the roadmap for cloud automation, cloud infrastructure, platform tooling available to the organization.


• Drive infrastructure security practices, including access controls, vulnerability management, and compliance, in partnership with the security and business leaders.


• Advance the DevOps team’s maturity of AI in workflow that increases deployment speed, reliability, and developer productivity.


• Evaluate and introduce new tools and platform advancements that improve scalability, cost efficiency, and resilience.


• Manage incident response processes and drive root-cause analysis and continuous improvement plans.


• Partner with engineering and IT leadership to align infrastructure investments with business and product priorities.


• Own vendor and cloud cost management, ensuring efficient and secure use of cloud resources.

What You Will Need To Succeed…

• Location: We are only looking for qualified individuals in Maine, New Hampshire or Massachusetts. Those that are driving distance to our corporate HQ in Westbrook, Maine we offer the flexible hybrid requirement of only 8 days per month on site. For those further than 1 hour away from Westbrook, Maine, we would be open to less than the 8 days on site per month.


• 7 or more years of experience in DevOps, infrastructure, or platform engineering and at least 7+ years in a people management role.


• Strong hands‑on background with cloud platforms (AWS, Azure, or GCP), infrastructure as code (Terraform, CloudFormation, or similar), and container orchestration (Kubernetes).


• Demonstrated experience embedding security practices into infrastructure lifecycle management and CI/CD pipelines.


• Hands‑on experience with observability platforms (e.g., Datadog, CloudWatch) for monitoring, alerting, and performance management.


• Proven track record of scaling a DevOps or platform team, including technical hiring, org design, and maturing operational processes.


• Track record of leading teams through incident response and operational maturity improvements.


• Excellent communication skills, with the ability to translate technical strategy for non-technical stakeholders.


• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.

Nice to Have

• Familiarity with cost management and FinOps tooling. Experience with multi‑cloud environments.

What You Can Expect From Us

• Base annual salary target: $150000 - $170000 (yes, we do have flexibility if needed)


• Opportunity for annual cash bonus as well as yearly equity award


• Health / Dental / Vision Benefits Day‑One


• 5% matching 401K


• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign‑born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.