Specialist Golf Services

Vail Resorts; Beaver Creek (CO); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Free employee passes

Discounted lift tickets

401(k) Retirement Plan

Employee Assistance Program

Excellent training and development

Referral program

Job summary

Vail Resorts seeks an experienced Golf Services professional for our seasonal golf operations at Beaver Creek. This role focuses on member relations, supervising staff, managing reservations, pace of play, and ensuring a high-quality guest experience.

Candidates must have PGA membership or be enrolled in the PGM program, with 3-5 years of golf operations experience, and strong guest service and communication skills.

Qualifications

• Must have 3-5 years of golf operations experience.
• Must be PGA Member or enrolled in PGM program.
• Valid driver’s license or passport.
• Excellent verbal and written communication.
• Professional presentation / PGA standards.
• Excellent guest service and follow-up skills.
• Excellent organizational skills.

Responsibilities

• Assist with financial and operational performance of golf shop operations and services.
• Ensure financial goals and objectives are being achieved.
• Assist Head Golf Professional and the team in managing the facility in an efficient, high-quality, service-oriented manner.
• Oversee the reservation system, starting, monitoring, and pace of play.
• Track and verify all players and guests, rounds, green fees, golf cars, club care, lockers, handicap fees, other charges, and facilitate accurate accounting and recordkeeping.
• Recruit, hire, train, schedule, motivate, coach, discipline and supervise entry level golf shop staff as well as outside service
• Oversee outside staff time clock punches
• Assist with tracking group play, group sales, guest retention
• Assist with running golf tournaments at a high level of standards
• Assist in training, supervising and motivating the staff to meet facility objectives, especially in providing exceptional customer service.
• Assist merchandise manager with retail merchandise concessions in step with the mission of the golf operation and facility
• Assist with maintaining a profitable golf merchandising operation
• Provide an enhanced golf instruction program offering individual lessons and group clinics for all levels.
• Other duties as assigned

Skills

PGA Membership or PGM program

Golf operations experience

Guest service excellence

Communication skills

Team supervision

Independent worker

Education

PGA Membership or PGM program enrollment

Tools

RPOS

Jonas

Microsoft Office

Job description

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Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-Discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Summary:

This position includes member relations, ensuring play is tracked and managed, protecting and controlling assets, assisting with managing golf staff, assisting with running tournaments, conducting lessons, assisting with golf shop operations and providing other professional services to ensure an exceptional golf experience. This job requires a minimum of three years of experience at a PGA facility or either actively enrolled in the PGM Program or a member of the PGA of America.

Job Specifications:

• Starting Wage: $22.00/hr - $26.55/hr
• Employment Type: Summer Seasonal 2026
• Shift Type: Full Time
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities:

• Assist with financial and operational performance of the golf shop operations and golf services
• Ensure all financial goals and objectives are being achieved
• Assist the Head Golf Professional as well as the team in managing the facility in an efficient, high-quality, service-oriented manner.
• Oversee the reservation system, starting, monitoring, and pace of play
• Track and verify all players and guests, rounds, green fees, golf cars, club care, lockers, handicap fees, other charges necessary, and facilitate accurate accounting and recordkeeping
• Recruit, hire, train, schedule, motivate, coach, discipline and supervise entry level golf shop staff as well as outside service
• Oversee outside staff time clock punches
• Assist with tracking group play, group sales, guest retention
• Assist with running golf tournaments at a high level of standards
• Assist in training, supervising and motivating the staff to meet facility objectives, especially in providing exceptional customer service.
• Assist merchandise manager with retail merchandise concessions in step with the mission of the golf operation and facility
• Assist with maintaining a profitable golf merchandising operation
• Provide an enhanced golf instruction program offering individual lessons and group clinics for all levels.
• Other duties as assigned

Job Requirements:

• PGA Membership or enrolled in the PGM program
• Must have 3-5 years’ golf operations experience
• Must have a valid Driver’s License or passport
• Extensive knowledge of the game of golf
• Excellent verbal and written communication
• Professional presentation / PGA standards
• Excellent guest service and follow-up skills
• Excellent organizational skills
• Ability to work independently as well as with a team

Preferred:

• Knowledgeable in RPOS, Jonas, and Microsoft office
• Able to communicate effectively in English
• Previous guest service experience and excellent guest service skills
• Willingness to learn and to teach lessons
• Able to work entire season
• Experience with tee time reservations and management

The expected pay range is$22.00/hr - $26.55/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 513739
Reference Date:02/28/2026
Job Code Function:Golf Services

Nearest Major Market: Denver
Job Segment: Entry Level