Specialist Golf

Dick's Sporting Goods; Victorville (CA); On-site; USD 26,863 - 39,261; Full time

Job summary

DICK'S Sporting Goods in Victorville, California, is seeking enthusiastic team members to deliver exceptional customer experiences. You will engage with athletes to understand their needs, assist in training new staff, and uphold the company's merchandising and presentation standards.

Candidates should have a High School Diploma and 1-3 years of relevant experience. The role offers a targeted pay range from $19.50 to $28.50 per hour, along with a suite of benefits.

Qualifications

• Experience of 1-3 years in a retail or customer-facing role preferred.
• Flexibility in adapting to various tasks and maintaining engagement with customers.

Responsibilities

• Deliver outstanding athlete experience by engaging with customers.
• Assist in the training of new team members.
• Ensure products are ready for purchase and maintain an athlete-first mindset.

Skills

Customer engagement

Sales skills

Teamwork

Operational process understanding

Education

High School Diploma or Equivalent

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives.

OVERVIEW

Sport inspires us. Innovation drives us. Come win with us at DICK'S Sporting Goods as part of a team that redefines what is possible.

Job Duties & Responsibilities

• Deliver an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and creating a world-class athlete experience, providing clear, accurate, and knowledgeable information about products and assortment.
• Assist with onboarding and training of new and existing team members as a subject matter expert of the store’s area, focusing on best practices, expectational selling skills, and key operational processes.
• Demonstrate efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensure products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Uphold company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promote and drive customer participation in company programs (e.g., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Create a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures, as well as to laws/guidelines of external governing entities.

QUALIFICATIONS

• High School Diploma or Equivalent.
• 1–3 years of experience.
• Previous retail or customer‑facing experience preferred.

Targeted Pay Range: $19.50 – $28.50. Starting rate of pay may vary based on location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits.