Specialist: Full-Time, Part-Time, and Part-Time Temporary

ENGINEERINGUK; St. Louis (MO); On-site; USD 30,000 - 60,000; Full time

Job summary

An innovative company is seeking a Specialist to enhance customer experiences through personalized service and product knowledge. This role involves building brand loyalty, understanding customer needs, and providing tailored recommendations. Join a culture that values diversity and inclusion, where your contributions can lead to meaningful career growth. With a focus on innovation and social responsibility, this position offers a unique opportunity to thrive in a collaborative environment. If you are passionate about technology and customer service, this is the perfect role for you.

Benefits

Medical Coverage

Dental Coverage

Retirement Plans

Discounted Products

Educational Reimbursement

Bonuses

Commissions

Relocation Assistance

Qualifications

• Availability to work flexible hours, including nights and weekends.
• Ability to personalize solutions and communicate effectively.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting products.
• Support colleagues by sharing knowledge and assisting in customer ownership opportunities.

Skills

Customer Service

Product Knowledge

Communication Skills

Team Collaboration

Curiosity and Learning

Job description

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Specialist: Full-Time, Part-Time, and Part-Time Temporary

View more categories View less categories Sector Technology Role Specialist Contract Type Permanent Hours Full Time

Apple Retail brings together the best of Apple to help people do what they love, providing an exclusive Apple experience. We foster an inclusive culture where everyone belongs and is inspired to excel. As a Specialist, your role is to build brand loyalty and create owners of Apple products and services. You will be dedicated to delivering a unique customer service experience, demonstrating curiosity by asking questions to understand customer needs and customizing recommendations to enhance their lives.

Description

Deliver excellent service to Apple customers by understanding their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant purchase options. Stay proactively updated on Apple's products, services, and sales processes. Support your colleagues by sharing knowledge about Apple’s offerings and assisting in providing ownership opportunities. Maintain accuracy, follow guidance, and perform additional tasks such as customer support across the store. Contribute to an inclusive environment by respecting differences and demonstrating Apple's values of inclusion and diversity daily.

Minimum Qualifications

• Availability to work a schedule based on business needs, including nights, weekends, and public holidays, and reliably attend scheduled work in accordance with local laws and accommodations.

Preferred Qualifications

• Knowledge of Apple products and services.
• Ability to personalize solutions and communicate effectively.
• Experience working in a fast-paced environment supporting multiple customers.
• Ability to work collaboratively in a team, demonstrating shared responsibility.
• Curiosity and openness to learning and growth.
• Willingness to deepen understanding of Apple and third-party products to improve customer experience.
• Trustworthiness with sensitive or confidential information, aligning with Apple's core values.

Pay & Benefits

Apple offers a total compensation package that includes base pay within a range, with opportunities for growth. Benefits include medical and dental coverage, retirement plans, discounted products, free services, educational reimbursement, bonuses, commissions, and relocation assistance. Eligibility for certain benefits varies by location and other criteria. Learn more about Apple Benefits.

For roles in specific locations, click here to view pay information.

Apple is an equal opportunity employer committed to diversity and inclusion, promoting fair treatment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Where we're hiring

Submit Resume

Company

Inclusion

Everybody in

We are committed to diversity, inclusion, equitable pay, and fostering an environment where everyone can thrive, contribute, and grow. Our efforts include inclusive hiring, development programs, and a focus on impactful issues like accessibility, privacy, and sustainability.

What you work for should reflect what you stand for

We consider the impact of our creations on customers, colleagues, and the planet, integrating innovation with social responsibility.

Starting here is just the beginning

At Apple, people are central. From day one, you can contribute meaningfully and access career development resources, including Apple University. Growth opportunities are diverse, allowing you to deepen expertise, expand scope, or explore new roles. You are in charge of your career, with support from us.

Your work is as meaningful to us as it is to you

Apple

Organized by function, Apple’s structure emphasizes expertise and collaborative decision-making. We foster innovation through respectful debate and cross-functional collaboration, aiming to create extraordinary user experiences. Our culture encourages taking informed risks and valuing deep knowledge, leading to breakthroughs and continuous improvement.

Everyone here is an innovator or aspiring to be one. Our teams — whether in retail, hardware, or marketing — focus on different issues but share principles of collaboration and respect, leading to the best solutions.

When experts make the decisions, they decide to innovate

Innovation at Apple is driven by knowledgeable individuals and communities of specialists willing to take bold, informed risks. Our culture supports experimentation and breakthroughs, exemplified by initiatives like Siri’s bias reduction, COVID-19 response efforts, and eco-friendly packaging innovations.

There’s a place here for every kind of brilliant.

Your specialty or ideal role may span many areas at Apple.

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