Specialist: Full-Time, Part-Time, and Part-Time Temporary

ENGINEERINGUK; San Francisco (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in technology seeks a Specialist to provide unmatched customer service and build brand loyalty. This role emphasizes understanding customer needs, presenting Apple products, and fostering an inclusive environment. Successful candidates will thrive in a fast-paced setting and demonstrate a commitment to learning and teamwork. The company offers competitive pay, growth opportunities, and a supportive culture that values diversity and innovation. If you're passionate about technology and eager to make a difference, this position is a perfect fit.

Benefits

Medical and Dental Coverage

Retirement Plans

Educational Reimbursement

Stock Programs

Employee Discounts

Qualifications

• Availability to work flexible hours including nights and weekends.
• Ability to personalize solutions based on customer needs.

Responsibilities

• Deliver excellent service by understanding customer needs.
• Support peers and contribute to an inclusive environment.

Skills

Customer Service

Knowledge of Apple Products

Teamwork Skills

Effective Communication

Curiosity and Learning

Job description

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Specialist: Full-Time, Part-Time, and Part-Time Temporary

Employer: Apple | Location: San Francisco, California, United States | Salary: Competitive | Closing date: 1 Jun 2025

View more categories | View less categories | Sector: Technology | Role: Specialist | Contract Type: Permanent | Hours: Full Time

Apple Retail brings together the best of Apple. We leverage our expertise to help people do what they love, delivering a unique Apple experience. We value inclusion as a shared responsibility and foster a culture of belonging and inspiration. As a Specialist, you build brand loyalty and create owners of Apple products and services. You are dedicated to providing a customer service experience that is unmatched. Curiosity is key—you ask questions to understand customer needs and tailor recommendations to enrich their lives.

Description

Deliver excellent service by understanding customer needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant purchase options. Stay proactively informed about Apple’s products, services, and sales processes. Support your peers by sharing knowledge and assisting in offering ownership opportunities. Maintain accuracy and follow guidance. Perform additional tasks as needed, including customer support in other store areas. Contribute to an inclusive environment by respecting differences and fostering curiosity and learning. Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• Availability to work a schedule based on business needs, including nights, weekends, and public holidays, and reliably attend work as scheduled, in line with local laws and accommodations.

Preferred Qualifications

• Knowledge of Apple products and services.
• Ability to personalize solutions based on customer needs and communicate effectively.
• Ability to work in a fast-paced environment supporting multiple customers.
• Teamwork skills, sharing responsibility and accountability.
• Curiosity and openness to learning from others.
• Willingness to deepen understanding of Apple and third-party products to enhance customer experience.
• Trustworthiness with sensitive or confidential information.

Pay & Benefits

Base pay ranges from $27.75 to $35.25/hr, with most new hires starting at $27.75. Compensation includes opportunities for growth, stock programs, benefits such as medical and dental coverage, retirement plans, discounts, and educational reimbursement. Bonuses, commissions, and relocation may also be available. Learn more about Apple Benefits.

For roles in specific states, click here to view pay information. Benefits and stock programs are subject to eligibility and plan terms.

Inclusion

Apple is committed to diversity, inclusion, and equitable pay. We promote inclusive hiring, development, and environmental responsibility.

Career Development

From day one, you can make meaningful contributions and access resources like Apple University. Growth opportunities include deepening expertise, changing scope, or exploring new roles. You are responsible for your growth, with support from us.

Our Approach to Innovation

Apple’s structure emphasizes expertise and collaboration. Leaders combine deep knowledge with collaborative debate to foster innovation. Cross-functional teamwork aims to create extraordinary user experiences. Innovation thrives when experts lead decisions and take bold, informed risks.

Join Us

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