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Genpact is seeking a Specialist in F&A - I2C to join our office-based team. You will manage ITC portfolios, perform quality checks, and respond to payment and dispute queries while maintaining strong client relations.
The role emphasizes accuracy, process discipline, and adherence to policy to deliver measurable results. Qualifications include a background in accounting/finance and relevant AR/collections experience, with advanced English proficiency.
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .
Should possess excellent communication skills
Complete Quality checks as defined and agreed with Client Contracts
Client Management- Manage the ITC portfolio and maintain strong customer relation
Respond to customer emails related to payment / dispute/Collections queries.
Maintain exception logs for process related exception as and when they occur for knowledge retention
Prepare and complete SOP’s or Process manual as per Client & Process requirements
Adhere the internal compliance policy and guideline established by the management on their daily operational activities
Perform daily internal audit
Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance
English (Required)
Advanced - C1
Regular
F&A - I2C
Office
Day Job (India)
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.