Specialist, Employee Relations

Los Angeles County Museum of Art; Los Angeles, Northern (CA, KY); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits package

Pension plan

Job summary

Los Angeles County Museum of Art is seeking an Employee Relations Specialist to foster a positive and respectful work environment in the People & Culture team, reporting to the VP of People & Culture. The role handles employee concerns, investigations, policy interpretation, and proactive people-first strategies to support collaboration and professional conduct across the museum.

Responsibilities include managing relations for assigned groups, coaching managers, documenting investigations, and

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field (or equivalent experience).
• PHR, SHRM-CP, or relevant HR certification.

Responsibilities

• Manages employee relations for assigned client groups within the Museum, including job description updates, performance management, investigations, and disciplinary actions.
• Serves as a trusted point of contact for staff regarding workplace concerns, conflict resolution, and policy interpretation.
• Conducts and documents investigations in a thorough, timely, and impartial manner, maintaining accurate records of employee relations cases and outcomes.
• Provides guidance and training to managers and supervisors on effective coaching, corrective action, and conflict resolution.
• Develops and tracks employee relations metrics.
• Tracks employee inquiries and analyzes trends, and recommends proactive strategies to enhance workplace morale and organizational culture.

Skills

Conflict resolution

Coaching

Communication

Interpersonal skills

Education

Bachelor’s degree in HR/Business/Psychology

Job description

Salary Range: $70,000.00 To $75,000.00 Annually

Specialist, Employee Relations (Regular, Full-time)

People & Culture

Reporting to the Vice President of People & Culture, the Employee Relations Specialist plays a key role in fostering a positive and respectful work environment at LACMA. This position is responsible for addressing employee concerns, conducting thorough investigations into workplace issues, including complaints and disciplinary matters, and ensuring consistent application of policies, through clear communication, conflict resolution, and proactive people-first strategies. Working within the People & Culture team, the specialist partners with leadership and staff to support LACMA’s commitment to collaboration, professionalism and respectful treatment of others in all aspects of employment.

Responsibilities:

• Manages employee relations for assigned client groups within the Museum, including job description updates, performance management, investigations, and disciplinary actions
• Serves as a trusted point of contact for staff regarding workplace concerns, conflict resolution, and policy interpretation
• Conducts and documents investigations in a thorough, timely, and impartial manner, maintaining accurate records of employee relations cases and outcomes
• Provides guidance and training to managers and supervisors on effective coaching, corrective action, and conflict resolution
• Develops and tracks employee relations metrics
• Tracks employee inquiries and analyzes trends, and recommends proactive strategies to enhance workplace morale and organizational culture
• Researches and recommends best practices for workplace conflict mediation and resolution
• Recommends plan to develop and improve People & Culture service KPIs
• Supports AVP with LACMA’s Management Training Series
• Compiles resources for management coaching
• Supports the development and administration of policies and procedures in alignment with LACMA's employee engagement goals and contributes to a positive and inclusive workplace culture
• Ensures compliance with federal, state, and local employment laws and regulations
• Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

The expected annual salary for this Los Angeles, CA-based position is $70,000.00- $75,000.00, subject to change, and the position is eligible for LACMA’s comprehensive benefits package, including pension plan.

LACMA is committed to providing its employees with valuable and competitive benefits as a core part of a strong overall employee experience.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field (or equivalent experience).
• PHR, SHRM-CP, or relevant HR certification
• Minimum 3 years of experience in the human resources field, with a strong focus on employee relations.
• Strong knowledge of California labor and employment laws and HR best practices
• Demonstrated ability to manage sensitive matters with empathy, discretion, and professionalism.
• Experience with conflict resolution, coaching, and conducting workplace investigations.
• Strong interpersonal and communication skills, and a collaborative mindset
• Experience working with diverse employee populations